January 2024 by Chris Yorkston
Got a pair o shoes yesterday in the sale. %0% off so was very happy. I buy Clarks often as they are good value for money and look cool. Been wearing them for about 45 years now :-) (Not the same pair!)I was served by a very friendly young man in the basement, men's department. A real delight to deal with, very easy going and helpful despite being very busy and in demand. There always seems to be good staff. I was passing today and popped in to see if there were any more bargains, nothing in my size but the young man remembered me and was very friendly and polite.I enjoy the service and Clarks and like the shoes.
January 2024 by Giulia Atzori
Went a few days ago to get a pair of shoes that my husband seen online. I thought of getting them for his upcoming birthday.Rather than buy them online I entered the shop on my way to work. The Shop just opened therefore empty. And out of the 2 sales assistant that were there no acknowledgement or neither a greeting was given. Fine I get that busy time of the year but still.I make my way downstairs into the Man and children section. Another sale assistant there , again no a greeting no acknowledgement.I started wondering around the display to see if I could find the shoes I was looking for. A good five minutes passed by, and the situation started to get awkward. A very loud silence and still not a word from sales assistant.I could not find the shoes, I just figured that they didn't have them. I felt very uncomfortable to ask as the lady looked and seemed very annoyed by my presence although it was very very clear I was looking for something specific.I looked into the children section to see anything interesting for my son as well. But then decided to leave as I didn't want to spend my money there.Went to the shoe shop next door. And there were very helpful and that store was much much busier.I was truly disappointed as I have always been shopping at Clark's and the costumer service as always been spot on.
January 2024 by SkillzHD
I know I am writing this very late but I bought a pair of shoes from Clark's this summer in August and the staff member "Jack" was very helpful (hopefully he is still working there to see this) I asked for soo many different sizes and shoes and not once one was he annoyed to help me and bring me many shoes. Lastly he suggested wide feet shoes were the best option for me which it did feel a lot more comfortable for me as I do have wide feet and 1 foot felt like it was bigger than the other. I did try to tip him but he wasn't able to tip him for his kindness and help but he said he's not able to take tips and the best thing to do was to write a review and include his name which is why I am here :). P.S. I am writing this late as I am just wearing the new pair if shoes starting from tomorrow lol.
December 2023 by Mahmed Saleh
A store distinguished by the quality of products and the quality of dealing with customers, especially the employee, Soraya .
October 2023 by Georgia Brinner
It was amazing, I spent so much time trying to find the right shoe and the staff were very friendly and helpful. I asked for lots of different sizes, and they were so kind and didn't complain once.
October 2023 by Dr. RAM
Clarks need no introduction. Excellent choices, new arrivals and ample of space. Good service and recommendations especially by Shazia. Great discounts. Ranjan and Vaishnavi too were friendly.
August 2023 by Alicia Sagar
I got my baby boy his first ever pair of shoes now he is walking!I sadly lost my receipt so don?t have the young lady?s name but she was so helpful, kind and above all else; patient. She made the already exciting experience even more special and I cannot thank her enough. I wish for the life of me I didn?t lose my receipt because she deserves all the credit.To the Indian/Asian young lady who was working at approximately 4/5pm on Saturday 19th August; thank you!
August 2023 by Marie Millar
Very helpful and experienced staff not a lot of choice shoes looked the same
August 2023 by Catherine Hamilton
Very clean all staff were friendly and very helpful
August 2023 by Carmen Gonzalez
Alastair was very nice and amazing to me and my baby boy. I went to buy the first pair of shoes for my baby. This was actually very special ocasion and something that we will remember always.Alastair was the perfect person to make this "first time" memorable.More people like him is what every business need.Thank you so much for today ??
August 2023 by Emilija M
Worst shoes I've ever owned in my life. My ladies leather shoes caused me to have blisters which led to a foot infection which I'm still on heavy antibiotics for. Run from this shop if you can!
August 2023 by Catherine Telford
Been buying Clarks for many gg you now kids now growing up now,they are buying there kids,do yes ten out of ten the best
July 2023 by Brio mkm
Great staff, the lady was lovely with my son and it was a quick and easy visit. Will be going again
June 2023 by Callum Sharpe
Was served by a lady who was friendly but as I went on asking questions about the shoes shoes she was giving assurances like the bottoms of the shoe have good grip (Which they didn't) and you can return them within 30 days if I don't like them when I have worn them a bit etc. I pressed her on this and only then she confirmed that they have to be retuned in a "as sold" state... so how would I be supposed to wear them for a bit and return them? She then went on trying to upsell the care products and at the point I was out of there. She wasn't horrid but really expected more for Clarks.
June 2023 by Claudia Russo
Nice and helpful staff, nice shoes
