March 2024 by Kieran Tyrrell
Great casual atmosphere, we were lost so popped in and had a coffee, staff were friendly and they had an upstairs which was great and cosy.
March 2024 by GORDON MACPHAIL
Great staff nice place to visit.
February 2024 by Star Quest
As others have implied . As a company Costa no longer seem to take pride in their service. Staff lack people skills and are arrogant without the intelligence or drink making skills to back it up. The Chinese looking girl has been rude and off hand to me . For no reason just asked for a latte. With some of their sauces . Got hot milk and no coffee . When I brought it back she tried to blame me for her own oversight .Rather then knock up a fresh shot she gave me left overs . Service is slow despite staff circulating lots of dirty tables .If the government actually had some balls and restricted the number of Costa?s in the city I believe the service would get back to what it was like before . When the staff took pride in their job .
February 2024 by David Veitch
Good place to go to for a snack. However, they don't always have in store what you are looking for.
February 2024 by Graeme Stirling
Visited on a Saturday afternoon - mistake number one.This is just your standard run down bog standard Costa.You are greeted at the door with the "There, I fixed it" hazard tape fixing some problem with the flooring. You can almost carbon date this with the wear on the tape - it's been there a long time and there is no prospect on the horizon of it being removed and repaired.Seating - there are seats, but they are generally filled with people that are on laptops not consuming products they've bought at the coffee bar hours ago. They're doing literature review for uni or somesuch. What seating is present is quick to be filled. We were fortunate to catch a table with someone leaving.Coffee Bar - Cake selection looked OK. Fridge selection was meagre.Drinks were ordered and a pre-packaged mince pie tart purchased - turns out I got double charged - which was fixed, but really shouldn't have happened.Drink production seemed to take far longer than you'd expect - despite there being at least 4 people working that day, not one of them sat at the coffee machine solidly to produce drinks. They seemed to be off to the back area for "stuff".Tables - these are your standard coffee shop tables. Sticky tops and wobbly legs.Detritus - As with any coffee shop on a weekend there were tables filled with trays of empty coffee cups and plates. Again, cleanup seemed to take 2nd fiddle to other tasks requiring their attention. There's not even a self-service station to do your own cleanup, which at this point would be advantageous.Returning - only if I'm caught once again in the rain far from my car. Otherwise, I'd select another shop somewhere on Raeburn Place for my caffeinated bean juice requirements.Parking: Parking - good luck. This is Raeburn Place, where on-street parking is like hen's teeth.
January 2024 by Mark McConnell
Great
December 2023 by Neil Mair
Gone downhill. Food chiller for heated rolls and sandwiches empty on a number of occasions despite it not even being past peak lunchtime. Allow for more stock!!When you do get a roll, it's not given nearly long enough in the machine to heat/cook fully and to top it off you get a tepid rather than hot tea to go with it.Doesn't compare well with other better Costa branches. Won't be back.
December 2023 by Fiona
Lots of dirty tables. Staff miserable and I?m guessing the lady was learning as she had to check everything with another staff member. But in between customers she was out chatting and sitting with some young girls who came in that she seemed to know. We saw several people come in, look around at empty dirty tables, and then leave without ordering? not up to usual Costas standards at all ?
December 2023 by David Taylor
Friendly staff, at least the coffee was hot unlike our Costa back in
November 2023 by Linnea Hollingsworth
Costa is like the UK Starbucks. Whenever I needed wifi I dipped into a Coasta for a tea.
July 2023 by David Thomson
A very large Costa restaurant with friendly and efficient staff
April 2023 by Amit Tiwari
How I have a feeling that the staff is kind of forced to work here ! Each time I visit this place, I am always disappointed with how the staff behaves, absolutely pathetic... I don't even know if they have ever managed a smile in life, or if it's just working at Costa that makes them put a shallow face. Not that I expect them to lay a red carpet for me, but a response to a morning wish should be enough. Sorry , but not welcoming at all !Food wise, like all others Costa, quite decent and the place is relatively quiet and helps me get some peaceful work for a few hours.
April 2023 by Lucy Turner
Very, very poor. Literally any other coffee shop in Stockbridge serves better tea - I got a sour brew of a cheap and nasty product. Never again! AVOID!!
March 2023 by Gordon Rae
We regularly visit this coffee shop with (and without) our young children over all the other many options in the area because of the team. Particularly manager Andres and one other gentleman who is often there (don?t know the name sorry). Always a warm welcome and they are very attentive and friendly, thank you so much
March 2023 by Charles Bonella
It's Costa coffee, what more can I say!Unfortunately still not serving sugar free/no added sugar cake or biscuits.
