October 2023 by Richard Heasman
I just popped in for a sit down Coffee (as we often do on our irregular trips to Ocean Terminal)... so not commenting on food as I didn't have any but... and forgive me for not doing this on previous visits... I felt it about time I should give praise where praise is due... service was exemplary. I'm currently on crutches and Don behind the counter was so helpful and courteous in saying "Sit down, get comfortable and I'll bring your coffee out when ready". Really appreciated.
October 2023 by Richard Russell
The mozzarella and tomato ciabattas were lovely. Washed down with Costa's peerless flat white coffee.
October 2023 by Marta Sh
It?s 7 minutes to 6pm and Costa is already closed. I came specifically here to buy a coffee.
June 2023 by Nick Dalley
We go to the OT Costa quite frequently and the staff are genuinely very friendlyand work very well together, I think this is more about a service policy. I was a bit disappointed the last time we visited, I asked my 10yr old to go in, order and pay for a specific drink for him and a friend as a treat. He came back with drinks saying that the man had said for just 40p each he could get a larger drink, which he went for. My son saw it as a deal but I was not impressed with the up-sell Costa.
June 2023 by Stuart B
Stood in the queue of five for ten minutes and decided to leave as little sign of progress. Situation influenced by one member of staff dropping a glass which shattered on impact. Not sure the two Barristas were working well as a team prior to the glass incident.
May 2023 by Gary Hunter
Coffee time at Costa, Friday 28th April- serviced quickly by an easy going smiley friendly guy ( nice customer service skills) and when seated his colleague (older lady) offered to clear and wipe my table in a very friendly manner ? and proceeded to wipe down all tables regardless of whether they needed it- nice ambience- and very great service from both servers ????- a very pleasant experience
May 2023 by John Howell
Pleasant place and staff for a coffee
April 2023 by Dynamic Daniel
They didn't let us eat other food in here. We wanted to buy a drink buy they still kicked us out
April 2023 by Gus Eats
The Guy that served me was very polite and professional and very courteous
February 2023 by LBP Chat
Great service! Absolutely great customer service too!
December 2022 by Andy Mcinnes
It's Costa, cheap n cheerful. Don't expect much in quality of food or drink. Staff are great
December 2022 by Joanna Jablonska-Luczak
This place i very lovely! All people work there are hard working! Place is very clean and having fabulous service ??Highly recommended! Store manager Anna Dobiezynska is always looking after her customers and workers( great team??)
December 2022 by Mark ?Trock? Hage
Fantastic service and coffee. Went above and beyond to offer lovely coffeeParking: Excellent parking 100ft awayWheelchair accessibility: Very wide doors and seating
November 2022 by Mark Hage
Fantastic service and coffee. Went above and beyond to offer lovely coffeeParking: Excellent parking 100ft awayWheelchair accessibility: Very wide doors and seating
November 2022 by Martina Verdún
Bad customer service. We asked for two breakfast deals and a couple of things, and we're surprised at the total we paid. When we asked why, she explained the deal had ended at 11, but she didn't mention it and charges us for every item individually. She didn't even apologise.
