March 2024 by Callum Sutton
I have been coming to this Costa since it opened. I previously regularly used the Blockbuster and Morrisons which were here previously. This Costa is definitely a great shop to have in this unit. The staff are super friendly and definitely my favourite Costa I have been to. The only thing I would like to ask management to consider improving is more sandwiches, hot food options? I quite often get food with my coffee at other costas but at this gorgie branch I find myself just going for the coffee as there is a small selection of food. My son also enjoys the children's options available at other costa coffee. I continue to look forward to being a regular at this Costa coffee.Parking: It is permit holders or pay and display. It's not overly expensive. If you have an electric vehicle you can plug in on Stewart terrace for up to 3 hours. It's 50 p/kw. You don't need to also pay and display.Kid-friendliness: Staff are so friendly to my son. Happy to warm a bottle for him or make him some warm milk.Wheelchair accessibility: It is straight from pavement to store with no steps. Seen people using wheelchairs regularly in here.
December 2023 by Sadieb2000
Staff very nice and helpful, no problem at all with the level of service, had toasties and a couple of drinks Handy to have somewhere that's not too crowded where you can easily get a seat
December 2023 by Valeka Lambe (Bermy Chic)
Thanks Ben for being super helpful! Both servers were lovely and supportive and took extra care to ensure I had a lovely dairy free experience. See you soon guys!Dietary restrictions: They were very careful and organized with their allergy information.
November 2023 by Magdalena Jurkowlaniec
I was not allowed to order because I had a puppy in a sling across my body. Ridiculous rules. Antisocial and sad.
August 2023 by karen m
Worst costa coffee ever at elstree and borehamwood station, ride aggressive ,staff who managed to burn the food they were supposed to heat up,no cups ,no plates,just paper stuff,,they shout at you to collect the food,when they have decided it is burnt to a cinder,then when as a disabled person I politely ask the young lady serving if she can place the food where I can reach it she scrams abuse at me,like a demented harpy ,and yes i m a woman so no cracks about sexism please ,frightens the life out of me,thrn she screams more abuse at me for being disabled like that I should not be out of the house pr something, this ki d of abuse against the disabled is,sadly, becoming more and more common,and frankly that she thought this was even acceptable behaviour in her job is frankly astonishing , that she thought this was an OK way to treat people, customers ,shows a lack of training,and her own poor character, she should not really be working in a customer service role,if she is not suitable for it,and definitely not in catering if she cannot even do something basic adls heating up pre prepared food to an acceptable standard. OK she is probably not earning very much money,but I can not have any sympathy for anyone who decides its OK to abuse the disabled, or any customer,and to give people good,which they already have paid for,which is badly prepared is equally unacceptable.
July 2023 by Jamie Principle
Food, drinks and service are fine. Been popping in for over a year to this Costa and not once have they had wi-fi. A huge conglomerate company and no WiFi?? What?? Every time I have asked, no member of staff knows why there isn't any or I'm fobbed off with 'its coming soon'.Ridiculous.
June 2023 by Río Sedgwick
Lovely staff and great food options as this Costa is linked with M&S. A little dark inside but the staff keep everything really clean. One of the better Costas!
June 2023 by Julie Ross
Love Costa coffee but my catardo here was very bitter for some reason
May 2023 by paul goldie
I went in this morning for breakfast with my friend and we didn't get the deal that we thought was on at every store for the breakfast bap and hot drink for £2.50 we got charged the full amount so was wondering what was going on it's very strange.
May 2023 by James O'Neill
Always lovely coffee. Staff are always very friendly.
May 2023 by Mellyface
We like it here. Hit or miss depending on barista and how busy they are. I'd much rather support independent cafes but as Costa's go, this is a good one. Staff are nice, depending on one only who is a bit short and stern. I won't say, but the staff will know who I mean. Her manner could do with a little tweak. She's maybe busy though and a bit stressed so it doesn't take anything away from my review.Kid-friendliness: As I said above. The certain stern one could do with being a bit more friendly, more so to kids. Adults can take it but the kids, that'll p*ss us off. Otherwise the staff are great with kids.
May 2023 by Mel
We like it here. Hit or miss depending on barista and how busy they are. I'd much rather support independent cafes but as Costa's go, this is a good one. Staff are nice, depending on one only who is a bit short and stern. I won't say, but the staff will know who I mean. Her manner could do with a little tweak. She's maybe busy though and a bit stressed so it doesn't take anything away from my review.Kid-friendliness: As I said above. The certain stern one could do with being a bit more friendly, more so to kids. Adults can take it but the kids, that'll p*ss us off. Otherwise the staff are great with kids.
April 2023 by Melanie
We like it here. Hit or miss depending on barista and how busy they are. I'd much rather support independent cafes but as Costa's go, this is a good one. Staff are nice, depending on one only who is a bit short and stern. I won't say, but the staff will know who I mean. Her manner could do with a little tweak. She's maybe busy though and a bit stressed so it doesn't take anything away from my review.Kid-friendliness: As I said above. The certain stern one could do with being a bit more friendly, more so to kids. Adults can take it but the kids, that'll p*ss us off. Otherwise the staff are great with kids.
April 2023 by El K
No Wi-Fi or plugs so that?s why I?m going to the new local Starbucks instead. It?s 2023 time to have basics
March 2023 by Lesley Macaulay
Friendly and helpful staff.A few empty tables needed cleared.The toilets are difficult to use - "Yale" type locks and difficult to tell if they're in use or not.Disabled toilet was swimming in (I hope!) water
