October 2023 by Michael Payne
Antonio is an absolute rockstar. He spent so much time and gave us incredible advice, and we ended up being big fans of the store. We will most definitely come back. I would highly it!!!
October 2023 by Madison Smith
Felipe at the Edinburgh Decathlon Store is absolutely fantastic. As well as being incredibly knowledgeable about bicycles, he was also very friendly and understanding (as we had our three children in tow!). We ended up purchasing two bikes, two helmets and mud guards.Thank you Felipe, we are very grateful for your expertise and assistance today.Peter & Madison (and Luca, Gianni & Theo!)
September 2023 by Andy Stewart
Good range of sports goods for most outdoor pursuits. Everything from camping, cycling and equestrian, to football, hockey and rugby.As you'd expect with such a broad range, everything is mid range. So if your looking for high end performance you'll need to look elsewhere. But they cater for children thru to adults so thats a big plus.Good layout, clean and easy to find each sports section. Change rooms x5 by the checkouts, one of which suitable for wheelchair users. Staff were friendly and checkouts were easy to use.
August 2023 by Harshit Bajpai
5 star service truly. Had my replacement, pickup done efficiently.Store ordered a very diff
August 2023 by Aliva Karan
Been to this many times. Awesome place to get your stuffs if you are a sports guy.
August 2023 by Rohit Kumar
Great store with very good collection. Recommended
August 2023 by Suranjan Roy
I have had a fantastic shopping experience at Decathlon Hermiston gait. The store offers a wide range of high-quality sports equipment and apparel. The staff is knowledgeable, friendly, and always ready to assist. The store layout is well-organized, making it easy to find what I need. Moreover, the prices are reasonable, and they have an impressive variety of sports gear for all levels of athletes. Whether you are a beginner or a seasoned pro, Decathlon is definitely worth a visit for all your sports needs.
August 2023 by Ola Maj
Today I was served by ?Bella? she was a very lovely and helpful young lady and even showed me how to work the foot scanner. I wish all customer based workers were more like Bella. She is really a gem! - Eleanor
July 2023 by Shuwaib Malik
Good range of products but their customer service isn't great. Staff aren't really seem interested in helping you and are not very friendly either. On my most recent visit, I wanted to get some help on choosing a couple of cycling products and there wasn't a single member of staff on hand who was able/willing to help. The manager was of no help at all as he had seemed to have no knowledge of bikes.
July 2023 by Gustavo Cruz
Shop is great, good size, with a nice selection of products. Love the drop stuff in tills! ?Staff always been helpful and friendly every time I've visited, today in particular Kirsty was brilliant!
July 2023 by Clermiston Park
Many thanks to Decathlon, Hermiston Gait for their support & for partnering with the local community to promote fun and active lives. We contacted Decathlon to ask if they could donate a football and basketball for children and their families to use in our park's sport cage during the summer holidays. They responded positively, quickly and with generosity! Thank you Decathlon, Hermiston Gait!
July 2023 by Rafikul Islam
Me and my family go to Decathlon often, every time we went we found the workers to be ver kind and patient, earlier today we had to go there to buy a new bike and some other stuff. We were there for more than 30 minutes and a worker named Jo stayed with her all the way! She was very helpful and patient.
July 2023 by Andrew Conlon
Entered the store last Saturday to be greeted by two polite staff members running a competition, they asked if I would like to partake, guided me through the instructions/info/Ts&Cs and contacted me a few days later to say I won and my prize was ready for collection immediately. Received wonderful customer service upon collection and enjoyed browsing the store. Seems like a wonderful team of staff here. Thanks all
July 2023 by Shiv
We were looking to get a bike. Ryan was super helpful the couple of times we popped in to look at bikes. He was super knowledgeable about bikes and was perfectly capable of handling multiple queries from different people at the same time.
July 2023 by Graham Shaw
Ryan was super helpful. He spent time with my son who was looking at skateboards.He was knowledgeable, engaging and spoke to my son as an equal.Great customer service.
