January 2024 by Jennifer Henderson
Great bakery also great staff keep up the good work guys ?
November 2023 by JoAnna
I love this place and the staff there is so nice and friendly apart ?yeah unfortunately except for one particular lady absolutely rude with lack of English so the communication with her is so awkward then she is making you feel uncomfortable cos it will be always your fault. All what she can say is : TAKE AWAY so so loud . Unfortunately this person makes this place not as welcoming as it was. Really pity ?
November 2023 by Mrs JDL
I love this place and the staff there is so nice and friendly apart ?yeah unfortunately except for one particular lady absolutely rude with lack of English so the communication with her is so awkward then she is making you feel uncomfortable cos it will be always your fault. All what she can say is : TAKE AWAY so so loud . Unfortunately this person makes this place not as welcoming as it was. Really pity ?
October 2023 by Albert Duncan
Hi, I would just like to say how wonderful and polite your staff are, and they are so welcoming to me. My wife and therapy assistant Greyhound called Blue. The respect they have for the people who come for something to eat or drink is fantastic. I've been alotvof tines now, and never once have I had bad service. Congratulations on your staff well done ???????
October 2023 by Eric Carruthers
Everytime I go in the food is very fresh , the staff are very helpful , kind considerate , management is amazing as everything is ALWAYS spotless and that's with the poor staff rushed off their feet , 5 star custom and customer service , I can't fault this Greggs at all..Highly recommended to all , the staff are VERY polite and don't mind having the curtesy to ask how your day is which is great...I've dealt with Sharon the store manager a few times and she's the greatest (like all staff) they bend over backwards to help!!Bloody outstanding wee shop!!!Keep up the good work team!!!
October 2023 by Davina Robertson
I have frequented this store on many occasion and found the staff very helpful and very pleasant. I have always been given what I've requested. And left there a happy customer.I recommend this store.Absolutely amazing staff and service .
October 2023 by diane black
I meet my mum Tuesday and Saturday we always visit this store despite us living closer to other branches, Sharon and her staff are just lovely,always stay cheery even during busy, challenging times . A great wee shop!
October 2023 by Renuka Jadav
I often go to Greggs in Criagmillar shopping center as this one is the nearest to my home. The manager working there is very rude. Her name is either 'Tona' or 'Dona'. They were not even wearing there name badges, so I had to ask her the name. The manager is so rude and her expressions are so bad at times. This has been the 4th incident with me with this particular store. I visited this shop yesterday and asked for a fresh margherita pizza slice and she denied that the store is about to close so can't prepare the fresh one. It was still 20 mins left , as the store classes at 7 and I went at 6.40. They did not have anything left at 6.40, so why the store was even open? This is the 3rd time, I have faced same kind of situation. And in the other instance, we ordered for take-away and after that it started raining, as the store was empty and there were empty tables, we quickly decided to eat in the store itself and the manager lady was giving us really bad looks and was talking to her colleague something about us. So, I had bad experience with this shop for 4 times. I go to many Greggs stores and they have never denied preparing the fresh slice of margherita even if it is closing time as it hardly takes even a minute to prepare it. But this store manager, I have not seen anyone this rude and that too not just once but 4 times. No apology that she is sorry she can't make the fresh one now, she was just like 'can't make the fresh one as store is about to close'. Really upset with this experience and not gonna visit this store now
October 2023 by Lea Duncan
I've been to many greggs and I would definitely say this one is the best the staff are cheery and welcoming to every customer I don't live near but I always to go that greggs
October 2023 by john & sarah weir
Nice food staff were so friendly
October 2023 by April Mccallum
Greggs great wee shop staff are helpful and friendly
September 2023 by DHARA Shah
I have been there. Supervisor and staff member were so rude and service was pathetic. Worst experience in Edinburgh.
August 2023 by annie20061
We visited Greggs whilst away on holiday. I normally love Greggs and the food was fine. The tables were all dirty and the ladies toilet was awful.
June 2023 by Glynis Dailly
I would like to commend Sharon and her band of happy colleagues for all that they do to make visiting this Greggs a pleasure. Staff are friendly and helpful, can't do enough and treat all customers with respect. Personally they are a God send to me especially after covid when I had no one to talk too, it's great going into shop getting a cup of tea, welcomed by name by staff.A million times thank you.
March 2023 by Tom Ryan's
Horrible servicethe staff have no manners
