October 2023 by Niels Volland
Not impressed by Gullivers. It took me at least an hour to order 1 item. The important parts are surrounded by adverts and other irrelevant distractions. There are also too many prying, irrelevant questions designed which waste customers time. Definitely not recommended!
August 2023 by Milly Hoddo
We've been shopping here for years with always a positive experience. They have an excellent range of toys for such a small shop. They were among our most generous contributors to the school raffle last year. Thanks again!
November 2022 by Kay Fleming
Wouldn't recommend at all. I followed the rules of ordering (it was an item that clearly stated "one per customer"), and I only ordered one, and still had my order cancelled. In the reason they have given, they quote an order number that is not mine. I have emailed them but no response, the item I wanted is now no longer in stock, in any stores. Thanks for ruining a special Christmas gift.Edit: 15/11/22I find it interesting that you have replied in a public forum but not to my private email. At the time of ordering, your website stated one per customer, NOT household or address. You have since changed this on your website to state one per customer/household, so I suspect I am not the only one this has happened to. It makes me wonder what people who have ordered to their work address, or those who live in student accommodation do - is it just the luck of the draw whose order gets completed and whose gets cancelled?
November 2022 by Olivér Kiss
Worst ever customer support, almost insulting style mail exchange. Only they had something I wanted, so must go with them. But if you have the slightest chance to get from somewhere else, do not spend money here.EDIT after owner response: it's pathetic you're trying to justify publicly, after you just cancelled my order because i addressed your email arrogance with facts and details in my answer. Obviously no affinity with commerce, dealership, handling customers....or even the most simple questions.
November 2022 by Helen Hall
Ordered 5 beanies which arrived squished together in a small mail bag. One was missing a tag and when I emailed was advised to check the bottom of the bag for it. I did and told them it was there but no use unattached so still wanted to return for a replacement. Apparently the unattached label is my fault and therefore I can't return the item?!! I had barely even touched it!!!Absolutely appalling and short- sighted customer service which has really shocked and upset me.
October 2022 by Bryony Hope
Small but perfect - we always manage to find great toys and presents in here even though it?s only wee!
April 2022 by Carola zgl
Very bad customer service. Impolite.. And everything very expensive.
March 2022 by Rosie Browne
I ordered 5 of the ty mini boos series 5 yesterday morning and just recieved my delivery just now, all packaged well and delivered promptly don't let online reviews put you off, as I cannot fault my experience with them so definitely make your own judgement, I sneakily opened them and all 5 are different my little girl will be so happy, now to rewrap them and let her get excited. Thankyou gullivers toys fab service.
November 2021 by Charlie Christison
Great range of toysGood pricesFriendly helpful staff
August 2021 by Chris Dalzell
Super place, a real Aladdin's cave with a great offering for all ages of kids in a compact store (look high and low!). Very helpful and always has something new.
March 2021 by lucy walker
Absolutely delighted with my recent purchase from Gulliver's Toys. Before purchasing, I emailed them with an enquiry. Within just a few minutes, I had a reply from Hugh, and I made my purchase shortly after. My order was delivered really quickly, and very well-packaged. Couldn't be happier with my items, thanks so much. Would definitely use Gulliver's Toys again in the future. Ordering from them also brought back many happy memories as my mum was brought up just down the road on Gibson Terrace :) Thanks again.
March 2021 by VicMac
Absolutely amazing place, especially if you have a child obsessed with Brio. The range they keep in stock is outstanding - the shop is literally packed to the ceiling. I?ve used the same day click and collect, and delivery options - both are quick and convenient. Proud to support an independent business in these strange times.
March 2021 by David Anderton
Highly recommended, fast and easy and great value. Top quality genuine product, all 8 Paw Patrol Teeny Tys bought.
September 2020 by Sarah Wood
Fantastic online service. Ordered the last item in stock and got the item a couple of days later making a little boy very happy.Sent an email shortly after ordering to check it had gone through and got a reply straight away. Thank you.
January 2020 by Ian McAslan
Fantastic original toy shop, highly recommend it and looking forward to going back soon.
