June 2023 by Niall Campbell
I?d give it no stars if I could.Terrible service from start to finish.
June 2023 by Yoana Dilova
I am extremely dissatisfied with the service at the bank! they withdrew money online from my account and although I called and spoke to two operators the other day they transferred the money to an unknown account. I also went to the office but met with a very inadequate reaction. communication with them is a waste of time and nerves!
January 2023 by shubham gupta
The bank service is not at standard.
October 2022 by Ailsa Cursiter
Experience lovely customer service today! Thank you for your help, very personable and dealt with my query quickly and easily.
October 2022 by Ailsa Cairney
Experience lovely customer service today! Thank you for your help, very personable and dealt with my query quickly and easily.
July 2022 by Armeen Ghafourpour
No fee ATM, easy to use. Worked with my US debit card without problem.
May 2022 by ?ar?nas Jura?ius
Visited this place yesterday with my sister to close an old account. We were greeted by Rubi(who I think is a trainee) and Monica who tried to help us as much as possible. They could not find our account because of little details we provided but were very patient until weanaged to get more details. Later had some issues with a bank transfer so decided to give money in cash where we were assisted by Scott. Extremely happy with the service and the staff.
February 2022 by Toria P
Needed to pay some money in to my account. Monica was so helpful and friendly. It was a utter joy to speak with her. Brilliant customer service
January 2022 by Zahrah Ahmad
Staff were very unhelpful.
January 2022 by Dan Edin
Very helpful
December 2021 by Laurence Smythe
Helpful, friendly, informative staff with waiting time less than one would expect
July 2021 by Martin Rivers
Refused to let me in at 2:05pm because of reduced hours during lockdown (closing time 2pm). I can understand them sticking to the clock during regular working hours, but sending customers away seconds after an arbitrarily early closing time is rude & childish.
January 2021 by Gemma Raine
Really helped me out when I had problems with my account the woman I spoke to I unfortunately can't remember her name was fantastic
September 2020 by kevin dalgetty
Just been on hold for 50 minutes absolute joke . Had an online log in problem and it wouldn?t allow me to access account. Security question asked what?s your balance? Cant tell you as I can?t log in . What?s your national Insurance number ? Chase your self . Okay date of birth okay standard question gave answer . What?s your mobile number ? I answer the one you have is an old one but I can give you my new one now . Sorry you have failed to answer my question so I can?t help you drop into a bank with I?d and update your mobile number . Seriously Iv been on hold for 50 minutes ? . Yes computer says no help for you today . Drop into bank and I will close account then unhappy is an understatement.
September 2020 by Artur Artamonov
Got always nice service, never have had any issues with stuff or bank. For last 5 years my bank, every time i have turned around they solved issues. Even when I have got appointment and they told they cannot find it in their appointment list, they sorted it out.
