March 2024 by Connor W.
Food is generally over priced and very processed. Not exactly good value for money and items usually close to sell by date. Disappointing. Service is nothing to rave about as staff seems to be paid under minimum wage so cannot complain there ...just points to bad management. Cleanliness of store is sometimes an issue again pointing to bad management. I am avoiding this chain as have seen rats around.
November 2023 by Stephen Jones
Absolute chancers. Went to buy a drink. Shelf price £2.49. Scans at £2.59. Only 10p but still illegal. Hope their 10p scam trick brings them nothing but bankruptcy. Will drop a message to trading standards to let them know, too.Edit after response: this is not the first time it?s happened. My son had the same issue at your Mayfield Road branch. Either cheats or incompetent. Either way, poor show.
November 2023 by Alan
This supermarket, located near my residence at Warrender Park Terrace, has consistently ranked as one of the best in the area. I have been a patron of this establishment for the past four years and have witnessed its transformation from Margiotta to Margiotta Waitrose and Partners. It remains well-stocked and offers a wide variety of grocery items. I highly recommend paying a visit and exploring the store.My only suggestion for improvement would be to ensure more frequent restocking of bottled milk with the blue/green seal, as I often encounter difficulties in procuring it. While the majority of the staff members are warm and welcoming, there is one individual who does not exhibit the same level of kindness. I have had several encounters with this particular staff member, and I hope that he can improve his customer service skills and demeanor.
October 2023 by Eli?ka Gärtnerová
Little Waitrose, yet still better stocked than other small stores that fit in residential areas. Good options.
June 2023 by graham kerr
I'm never going back here. I find the fruit and veg oftem "over ripe". Ready-meal packs on display at, or beyond, best-before dates. The casual staff helpful and friendly but at least one supervisor was agitated and disrespectectful.
June 2023 by K Tanner
Terrible I bought an ice cream on Friday 05 :05 : 2023. Only to get it home and the date on the back said 30:04: 2023-best before . Apart from that the staff are bored foreign students and the miserable manager looks likes she's been handed a jail sentence for owning a cafe in the same area prior rather then a new opportunity . Terrible shop with poor stock rotation and unfriendly at a high price.
March 2023 by Sergio Radano
Not even a single vegan ready meal available. What a shame.This is a reply to your reply:Instead, yes, there is a need. And if there was a chance to put zero stars, I would have done it, as it's a shame you don't even have a vegan ready meal. We're in 2023, and actually, it's easier to find healthy and vegan food in supermarkets than to you when it's supposed you should have more healthy food. A while ago, you had a vegan ready meal. Now you have nothing at all. So what's the point? Instead of getting better, you get worse. Yeah, I've asked both people working inside, and they said we've nothing vegan. That's it.
August 2022 by John
Some of the staff are good, others are grumpy, rude or unfriendly. New layout is poorly thought out. Otherwise it?s pretty good and has most things with a selection of local stuff.
January 2022 by Phil Cook
Decent range of food, beers and wines. Their samosas are a thing of beauty! Staff are fairly efficient but generally banterless, which lets the place down a bit
August 2021 by Alice Burgess
50p mark-up or so on everything compared to the big stores.But. Still very very good as a wee local store. I get sourdough bread here, rye bread, decent Irish butter, tinned fish, lovely ham.. great little lunch options. Cold meats, veggie cartons of delicious goodies, some frozen stuff, loads of dry goods.Fresh fruit and veg pretty good too. They had Scottish strawberry punnets recently for £1- such a bargain and really fresh still.Then there's a good choice of daily papers and magazines too.Pay by cash or card.. spatial distancing, sort of, limit on how many in the shop at any time.Parking difficult outside but that's CEC for you- making it impossible to shop in the city. They had double yellow parking lines in the bay beside the shop but i think someone must have made them erase these as utterly unreasonable which they were.
July 2021 by Matthew Bull
I remember this shop from when I lived almost next door to it, over twenty years ago. Now I?ve been back, and it?s still just as good.If you despise good music and good food, avoid. Otherwise this is a great place, selling lots of interesting types of food and brands you wouldn?t normally get in a standard corner shop.It may not be the cheapest shop ever, but it doesn?t have the advantage of billions of pounds of annual turnover purchasing power to drive prices down.All this and and it?s open till 10pm!
April 2021 by Neil Roger
I usually shop here rather than Co-op or Sainsbury because the layout is more attractive and classical music plays all the time which relaxes me. They also sell different and more interesting produce not available in other shops. They also sell low priced Co-Op branded items which keeps costs down.
April 2021 by Derek MacColl
Good selection of fresh vegetables and herbs. Also some nice wines, along with household essentials and other goods.Presently allowing 6 people in the store at the same time.
April 2021 by John Bingham
This store has very high quality products at reasonable prices. Staff are helpful. I was looking for a specific item and Agata went out of her way to locate it downstairs for me. Very friendly and attentive customer service.
April 2021 by Mandy Gow
Totally shocked today Monday 8th June. Visited this shop only to be shocked by what I saw.Girl behind counter serving customers following Covid 19 guidelines re PPE. NOT????She was wearing latex gloves, but because her talons were too long, she had cut off the tips of latex gloves. Therefore she was not wearing appropriate PPE and putting your customers at risk.
