October 2023 by Sarah Weir
Popped in to get coffee x the machine was not giving out milk! Told young girl serving but couldn?t care less ! The only nice member was an Indian guy serving!
October 2023 by Dee Donoghue
Great customer service from Darren today who helped me to work the coffee machine and put my purchases thru he was so patient, pleasant and helpful great Customer service
September 2023 by Imogene Gao
Bought a box of watermelon fingers today and found out it already went bad, I am so disappointed that M&S is selling rotten food, I didn?t scan my spark card or take receipt as it?s just a small purchase so now I am not able to get the refund by calling the customer service, going back to the store is going to cost more transportation fee and waste more time, and the staff on the phone said I need to take the rotten watermelon to the store, how ridiculous is that?? So my first instinct towards a box of rotten watermelons should be preserving it instead of trashing it?
September 2023 by Val Wilson
I like having a fresh food shop at the hospital where I work. However I've now twice been ripped off by their policy of keeping full price food on the shelves on the use by date. So its ok for buying your lunch but useless for a mid week shop. Both times when I queried it they have refused a refund. In contrast, Tesco refunds without question. For a shop that places itself as a quality grocer and prices it accordingly, they seemingly don't thinknthey need to keep their customers happy. So, advice from a twice-fleeced shopper: make sure you always check the date on any food you buy from there.
August 2023 by Neil Petrie
Glad to see it open beyond 9pm. A welcome sight!
June 2023 by Stephen Miller
Store reminds me of older Germany and East Berlin with the noise made by staff in the morning stacking shelves. Management is similar to High executive officers in germany's army. Young staff are great. Love the guy with the green hair. He is so cool I wish my son would grow up to be as cool as him.
June 2023 by truly scrumptious
What has happened to the standard of dress code for manager.The manager in this store dress code is appalling, dresses like a scruffy down an out.Hard to believe in this day&age that M&S allows someone running & in charge of a store to dress the way this manager does.
May 2023 by Bhavesh Patel
This store opens 24 hours between Tuesday to Friday. Located in Edinburgh Royal Infirmary. 4 Self Checkouts and 4 staff checkouts. Bakery section is quite great. Generally store keeps their shelves full. Small and convenient store. Only 1 member available during night. Have small single ice cream freezer. 2 coffee machines. Sells flowers, green veg, fruits, milk, ready meals, fizzy drinks etc.Does not sell Alcohol, Tobacco and Lottery.CCTV in operation.This store is on ground floor and accessible by all including disabled and wheelchair users.
May 2023 by Diams Andrew
Worst place to work out glad I left time ago the manger ray was nasty no one like him
May 2023 by Grant Alexander
The M&S at the Royal Infirmary is never open when it should be. Staff obviously hopeless
May 2023 by Google user
This store opens 24 hours between Tuesday to Friday. Located in Edinburgh Royal Infirmary. 4 Self Checkouts and 4 staff checkouts. Bakery section is quite great. Generally store keeps their shelves full. Small and convenient store. Only 1 member available during night. Have small single ice cream freezer. 2 coffee machines. Sells flowers, green veg, fruits, milk, ready meals, fizzy drinks etc.\\nDoes not sell Alcohol, Tobacco and Lottery.\\nCCTV in operation.\\nThis store is on ground floor and accessible by all including disabled and wheelchair users.
February 2023 by Arya Sabu
I worked here for a few months and the manager is horrible. Never said my name properly once the whole time I worked there and he is rude to all his staff. No wonder they are always understaffed!
October 2022 by Ksisisi Skisaiana
Hey daddy ray form aryan a
July 2022 by Hitansh Shah
Good storeCleanProfessional set upStaff is cordialThe choices are wideThere are meal deals at 4.25£Lots of choices to drink or eatDefinitely worth a visit to look out for optionsIt's at the tail end of the hospitalBut if you come from the car park it's at the very beginning
June 2022 by daniel nicol
Staff have a terrible attitude here. Death stares all round. After queuing patiently for a till I got asked why I didn?t use the self service. Well sorry for inconveniencing you. As I explained I was unsure about the meal deal and rightly so as she attempted to charge me more! Jeezo, just as well the food is good and I had little other choice. Poor show.
