February 2024 by El McCarthy
Fort Kinnaird branch, music sooo unbelievably loud - me and my significant other were actually have to shout to each other to be able to hear, like being in the club? Been like this for months now, as I?ve attempted to go in on more than one occasion. Maybe new management? Each time I go in my head is pounding from the bright lights and noise! Am I just getting old or something?If it?s unpleasant for me in my 20?s I can?t imagine how the older generation copes. Get it together New Look.
February 2024 by bob ?Florida bob? peter
Great store to shop in plenty room and good selection. Nice atmosphere and free parking at door .
November 2023 by Aga Shaikh
Horrible customer service!
October 2023 by Saz Majeed
I live near Fort Kinnaird I go shopping there regularly, but my recently shopping experience is being horrible at newlook fort Kinnaird?? things are laid out badly no helpful stuff and managers are worse, there was situation where I needed more help and explanation? Manager couldn?t explain or answer my question she didn?t making sense at all ? you get the feeling when you?re in the store that they don?t want you to buy anything. Very rude manager and stuff.
August 2023 by Stal yir Mangin
You folks are amazing! Such a great team, who are very clearly (and correctly) proud of their store. Best service I've ever had. Went to my Sister's wedding, feeling like a princess. Thank you to Bianca and Vic (you were training the new girl like a pro!) Great customer service! Hope you all get a lollipop! ??????????
July 2023 by Peace Chidi
New look is everything to me, they always have the right choices for me. I don?t know what I would have been putting on if there is no such brand.
April 2023 by Tracy Walker
Used to love new look! But they don't do as much for the larger woman anymore so these days I'm in and out very quickly, gave it 2 stars as still like their shoes even though variety is very limited also now.
April 2023 by Meera Joshi
Not the best for choice, it used to be better but now every time I go in there's less items spread over the giant space and it looks a bit empty. A few rude staff members too
February 2023 by Manon Lavastre
Very nice employees, would definitely recommend this place to found cute Christmas and birthday presents!
January 2023 by Sue Ruddick
Always pop in for a browse when in Livingstone the shop was in sale so was busy, bought a couple of new lines
December 2022 by Emma Samuel
Currently standing in a queue with 23 people in it. Two people on tils and two supervisors and another member of staff laughing and dancing at back of shops. Get to the tils and help your staff. Disgrace!!
December 2022 by Sharon Pinfield
Lovely big shop, well spaced out. Lots of nice gifts and up to 50% off on some things. Clothes are lovely.
June 2022 by vee watson
Excellent customer service.. Thank You. Staff member even brought a seat for me whilst my tried on Daughter tried on what seemed like the full store. ?
June 2022 by Wilma Whitson
Becky and Asian were so helpful and customer service in this store at Edinburgh Fort Kinnaird is 1st class ladies could not do enough to help thank you both so much.
December 2021 by keep going
New look has an amazing grip on fashion, price and comfort. Catering for adult and child. Very good choice of really particularly nice jewellery. party dresses, smart office wear, everyday wear. Materials colours and extras all lovingly made. Specious clean. Prices respect the quality. Cloths well presented on floors, nice airflow, very well thought out, not overrated. All sizes catered for. Steardy plastic bags at register, amazing costumer service. Nice vibe. Very polite and helpful costumer service.New Look has been one of the hight street shops that have been there, competing throw thick and thin with similar retailers even throw the recession. To be hit on a shopping day spree, with your Mum and GraMa. With your children, or with your friends.Love it!!!
