February 2024 by Lyle
I've been twice now to go and pick up pain relief. Both times I was asked different questions before they were willing to dispense medication. I completely understand that co-codomal has codeine in it and that it's an addictive substance, but asking for what reason they are taking pain relief for seems a bit invasive.It's over the counter medication, whilst I understand the duty of care aspect, it seems a bit excessive and puts folk off wanting to go to this pharmacy.
August 2023 by Dave Coulson
Abysmal service from people who simply don't care. It takes a minimum of 2 weeks to get a repeat prescription which you order via their app that doesn't work. They often don't actually order your prescription and NEVER follow up. They always blame the GP practice when in reality the problem is always down to their lack of competence. Very happy since I stopped using this pharmacy.
July 2023 by Joel Cohen
The pharmacist was very helpful, consultation was professional. Overall experience was good.
July 2023 by James Baxter
Avoid. There are nicer chemists with better staff nearby
February 2023 by Ahmed El-Rayis
Amazing and helpful staff. Very nice and chemist is always on hand And very helpful.On one occasion, they didn't have all the medicine on the prescription and they deliver the rest to my home. Can't fault them.
January 2023 by Pauline Calders
Quick and efficient with some useful practical advice thrown in about the medication.
December 2022 by truly scrumptious
First time using this pharmacy for proscription and the manager was so rude accused me of being angry because I was asking questions.I asked her what was all that about and she again started raising her voice and told me to find another pharmacy.Have never experienced such rudeness in my life.Will be taken this issue up with head office.After reading previous reviews I can see this is quite normal behaviour for her.
December 2022 by Belfast Biker
They had 1 of the 4 meds on my sisters prescription, and they took a absolute age to even tell us that. Nil points. This is your whole reason for existing, an utter fail.
December 2022 by Sue Sawy
The manager is a stuck up bully to patients, and totally unhelpful. Awful company to keep an individual like that in charge.
July 2022 by Alastair Costley
The service is awful not just in person but on the phone. They state blatent flasehoods then refuse to acknowledge them when called out.Always check what script they give out, I've had several incorrect medications - so many that I always make a point to check that everything is correct before leaving.
March 2021 by Colin Gillies
I am amazed to see so many negative comments. My experience is completely contradictory. I recently went there for my annual flu injection as my G.P. practice could not provide it. I filled in a simple form and a charming lady administered the innoculation quickly and efficiently.
March 2021 by Sandy
Disgusting attitude from staff after an entire bin of medicine packaging blew over street and aggressive response from their staff (overheard conversation) is we don?t have time to deal with it and who cares it?s windy.So for the last 6 hours there has been plastic and cardboard packaging blowing around Causewayside.Omnicare staff should be ashamed, but they don?t care. If that is how they treat the environment, god knows what they think of their customers!
November 2019 by Vicky Thompson
Staff do not understand how to work the DPD collection point system. Was turned away from collecting a parcel as they couldnâ??t work the parcel scanner with a parcel reference number instead of a barcode. Had to return with a second piece of ID on top of the previously shown bank cards with name on and a text message and email both with the parcel number detailed.
November 2019 by Thomas Symington
Were able to give me an emergency supply of my anti-depressants
October 2019 by Evelyn Balsells
Terrible service. Refused to take DPD drop off. Snappy and passive aggressive.