January 2024 by Christopher Thompson
Zero would be better. Don?t use here for anything relating to postage or collection.
January 2024 by Sara Curtin
I only go to this place because it is next to my house. But the man and his son are horrible people. I had to say sorry for nothing I did when I went to ask something about delivering something. He also was speaking that Indian is really difficult to understand, and surely he was putting a lot of excuses to do his job. For me, I will never come back, but it is the nearest post office I have next to my house. Is a no no for me!!
December 2023 by Abi Ashton
Never had a pleasant experience here, it's a shame it's the nearest post office option in the neighborhood.The staff at the till spoke too quickly for the lady in front of me so she kept asking him to repeat himself. If he'd only spoken slower at first the whole exchange would have been quicker.Refused to scan my Royal Mail returns label and was abrupt and rude about it.He was just as rude to everyone else I heard him serving in the queue in front of me.
December 2023 by sara kerr
I thought it was just me but after reading all the review I?m appalled this man is still getting away with treating people like this. I arrived at the post office to pick up a parcel, he scanned my barcode and asked for photo ID, I showed him my NHS photo ID and bank card - he said no work ID you need a passport. He started serving all the other customers and waved me to the side, I found a copy of my passport on my phone and other staff member accepted it. This is the 3rd horrendous experience at this shop, NEVER again.
December 2023 by Pauline MacDonald
Dreadful experience. I?d give zero stars if possible. As usual rude and unhelpful service. People should NOT have a Post Office function in their shop if they don?t have the temperament to deal with the customers.Yesterday?s treatment of me was the last straw. I?ll never go back.
December 2023 by Charlotte Laidlaw-Koufou
Worst post office ever. Refused my delivery from a courier company! I now need to go all the way to Clifton hall depot to collect it. Friday before Christmas ? customer service zero. Should never be allowed to trade
December 2023 by Pete Morrison
Doesn't offer drop and go as advertised. Well they do but was told they were too busy and would always be to busy to do
November 2023 by Kay B
Took my Amazon parcel here to return as advised by the Amazon website. He served someone else who was behind me in the queue first forcing me to wait and then refused to accept my return parcel without even looking at it. All round a very disappointing experience
November 2023 by Monika N
Very convenient, also warm & welcoming service. Great little supermarket for all the essentials too.
August 2023 by nikolas ko
Very rude the person , went at 15.45 on Saturday to pick up my parcel and was told the place was closed.... ....
June 2023 by Jill K.
Disappointing Experience with Refund ProcessingI recently had a less than satisfactory experience at this post office. I went there on multiple occasions to process a refund for an Amazon product I returned, but was consistently faced with technical issues.What was most disappointing, however, was the staff's lack of effort to address the issue or offer any form of assistance. This reflects poorly on their level of customer service and has significantly impacted my trust in this establishment.It's disheartening when you're left to deal with problems that should be within the service provider's responsibility. I lost time and money to not return my package in time. As customers, we deserve better treatment and more reliable solutions to issues like these. I hope they can improve their services for future customers but won't be going back.
April 2023 by k mchugh
It's a shame there's not zero stars.. like their zero customer service skills. I went in to top up my key and the man said no no no card only cash. So I asked if they do cash back and only then did he say you can come round to get cash. So I did the top up. Then he said next time no dog (I have a chihuahua) in a pouch... I was like ok. Then he said next time don't have your hood up. Now my hood was up but my whole face could be seen. I wasn't walking around the shopI was standing at the poky wee counter next to front door. Next time??? Don't worry I'd rather sit with no electricity with MY dog and My hood up. Horrible man to be serving the public. ALL the other nearby post offices love my chihuahua and let me wear what I want.there won't be a next time
March 2023 by Martin Chalcraft (Chalky)
Rude as hell post master. A broom would have been more accommodating and helpful. Honestly in this day and age you would think someone in a customer facing role would be a tad more cheerful, helpful and polite.
January 2023 by KR
Would give this Post Office no stars if I could as the gentleman behind the counter is so exceptionally rude and unhelpful it?s astonishing!!If you are just looking to buy a stamp you should be fine, however, picking up a parcel or sending anything at this post office is almost always a horrible experience due to the awful attitude and rudeness of staff!
December 2022 by Patrik Gyügyei
You can?t send a package above 2kg.If you need to post package above 2Kg, go to main branch.
