November 2023 by M S
Sainsbury's in Edinburgh is a true gem for shoppers, and I couldn't be happier with my experiences there. The store boasts a wide array of products that cater to all my needs. The fresh produce section is exceptional, offering a variety of high-quality fruits and vegetables. What's even more impressive is their commitment to sustainability, with a fantastic range of eco-friendly products and reusable options.The staff at Sainsbury's in Edinburgh are consistently friendly and helpful, making every visit a pleasant one. The cleanliness and organization of the store are top-notch, making it easy to find what I need quickly. Plus, the pricing and promotions are fantastic, allowing me to stretch my budget without compromising on quality.I also appreciate the convenience of their online shopping and home delivery services, which have been a real time-saver. The parking facilities are well-maintained and hassle-free, adding to the overall positive shopping experience.
November 2023 by A H FITZSIMONS
Extremely helpful and friendly staff, especially John (who found the iPad I left in my trolley) Amy (who gave my Argos order special attention extending the pick up date) and Jack for managing such a fine team of staff who put customer satisfaction first.
November 2023 by ?????
It is on my way home from work otherwise i will go to longstone to collec my online order where i feel safer considering they put gates on and you have to scan your receipt to get out. how bad the shopliftings must be in that shop. My sister got assulted once in there because she was checking out the reduced food and this women just push my sister away to get the reduced items. Since then i hardly go back ever.
November 2023 by Ashleigh
Every time you go into the shop it's really intimidating, you just get tailed everywhere by security. I've lived around the corner and being going here for over 10year and now going into the shop just gives me anxiety. Will be standing looking at something and you can see security standing at the end of row watching me every time. Especially the older gentleman with the beard. If I go round and forget to get something, I can't bring myself to go twice in one day.Would rather travel just go to Asda or Tesco then pop 2 mins round the corner.
October 2023 by Pandelis Stavropoulos
Take one star because numerous of times you try to charge full price on the till even though it says reduced!! Really? How many customers pay full price for some of these because your employees dont change the bar code?? Take one star too for your receipt open door that having the right receipt the door wasnt opening and queueing customers behind me look at me kind of a thief. Really? So humilitating and stressful attitude towards customers??
September 2023 by ????????? ?????????
The lovely, fresh and delicious sushi you can find just in Sainsbury?s! With very happy prices. A lot of kinds and also you can order set what you want (ready in 5min) Also 5stars + for halal meat and sausages. It?s easy to find ( separate stands)
September 2023 by justina tj
If you're just popping in to pick something up from Argos there is no way to leave the shop? Argos don't give you a paper receipt (not that I'd want that). So you have to push past people at manned tills to get out.The new barrier system is insanely annoying, when it's busy it's just a festival crowd crammed in there waiting for people to figure out how to scan the receipt. The barriers are quite slow anyway so you could just trail someone before they close to get out, I don't get how that can possibly be stopping any theft. Genuinely more annoying than going to Aldi now.couldve at least made the self serve area more spacious.
September 2023 by Killian L
3 months ago, I made a complaint in person to 2 managers about the racism I had experienced by 1 of their staff. They assured me someone would be in contact. They lied and quite possibly kept my complaint to themselves. I will now write to head office.Additionally, Sainsbury?s is the most unreliable supermarket in the UK for online delivery and have NEVER had my full order in stock when the receipt is issued on the day of delivery. Some other supermarkets will collect the products soon after the order is placed online, to ensure the customer gets exactly what they just ordered. Sainsbury?s, however, leaves it until an hour or so before the delivery time and the products are nearly always therefore gone by that time!If you want to be disappointed, you can depend on Sainsbury?s to ruin your weekly grocery routine and leave you without the products you need. I am vegan, so the products I consume are extremely limited and some of which are only sold by this utterly useless franchise. Most unfortunate for me!
September 2023 by Maxim Collinson
Reasonable and to expectations, even if the night staff could do a bit better in removing OOD items.
September 2023 by Noor Barqawi
Great customer service and everything was smooth. The manager John was very helpful and assistive.
September 2023 by Marta M
Great shop, very big with lots of different products, so far I've always found what I needed!
August 2023 by bill robbins
I was told you could park here during football only to pay the attendant in cash to park only to get a fine for parking. What a scam I can't speak to Euro car parks only by the web. I am sick of being ripped off by unreachable companies.
July 2023 by Diane Robertson
Great choice of products and a lot less than I thought
July 2023 by Emma Marsh
Poorly managed store. Quite often, I have to go to another shop to get what I couldn't buy in here. Often, they have 0 or 1 person on the tills, which is incredibly frustrating. You are expected to self scan, which, frankly, I am not interested in doing as I am not an employee of Sainsburys. Have started shopping at Tesco and Asda as it's just so frustrating trying to do a weekly shop at this store.
June 2023 by Daniel Conroy
The new barrier system is genuinely annoying as hell. Someone clearly made far too much money on an inconvenient setup. However there?s a middle aged woman at self service me and my guys always chat away to who is lovely. She deserves some recognition for being pleasant.
