January 2024 by Chris Yorkston
Staff are really friendly and helpful. A young lady Megan made my day because she remembered that I come in a lot, I live in the Old Town and this wee supermarket feels like a genuine local shop. It makes a huge difference when staff chat away and say hello to customers.
November 2023 by Jay Aitken
Service here is terrible. Even if they have 6 or more staff on at the time, there will still be no one assisting customers on tills or self service they?re all on the floor doing stock or whatever. Several times I?ve waited more than 5 minutes for someone to come and approve something on self service and every time it feels like they think they?re being massively inconvenienced. I understand that jobs always need done elsewhere but you can?t leave the tills completely ignoring the customers leading to big queues and poor service.
November 2023 by Katie Ralph
5 stars to the staff at this shop tonight! Especially Scott who directed us to everything we were looking for to go with our steaks ? I thought we were friendly in Wales ?. We officially love Edinburgh ??
October 2023 by mo fathi
Really good stock of staple items for a small store. Self service machines working fine and staff were helpful. The store was clean.
September 2023 by Gary Ho
Great selection with discounts often on items. Many self checkouts. Bakery section not too bad as well.
August 2023 by Geoff Hamilton
Never any staff on the till or self-checkout - it's amazing
July 2023 by Lucy
Very rude staff. The young bloke with glasses and curly hair decided not to serve me alcohol saying that he could smell it on me? I?d literally had two beers at a pub! Yet they served my partner who had way more than I. This misogynistic boy needs to drop the ego and quit the power play.
July 2023 by Lucy Harris
Very rude staff. The young bloke with glasses and curly hair decided not to serve me alcohol saying that he could smell it on me? I?d literally had two beers at a pub! Yet they served my partner who had way more than I. This misogynistic boy needs to drop the ego and quit the power play.
June 2023 by Dimitri Castiblanco
Very quick and easy self checkout and had things to meet all my needs.
May 2023 by Tanis L.
Sainsbury's on West Port, not too far from Chalmers Centre, in Edinburgh was the first grocery store I went to in Scotland. On my second day, first morning, in Scotland (6 July 2019), I was looking to get a few food items for the day before picking up my rental car and was aware of this store as I passed it the evening before on foot when going to get dinner. The store was bigger on the inside than it looked like on the outside. Sections were well set up and easy to navigate and peruse.I was particularly impressed with a bakery/fresh-baked breads section at the back of the store. In the United States of America, the stores of an equivalent nature might have hot dogs or donuts available, but not fresh-made bread. I got a few items and went through self check out. It took me a couple tries to get the payment right, but everything worked. Worker(s) were friendly.
April 2023 by cameron mccrossan
Staff stock the shelves during quiet periods so nobody is on the tills at these times and if you have a problem with the self-service check out you are on your own and I just end up leaving. Not the staff's fault, that's just the reality of modern retail.
April 2023 by Nadim Siddiqui
Good,wide range of produce. It is very convenient and saves you a load of money.
March 2023 by Wilfred Groves
All around great experience. In spite of a lack of basil, a very satisfactory visit. Very friendly staff, in particular Ben, who stepped up when I was struggling with carrying all my purchases and provided me with a basket while making a friendly and comedic comment once again making it a very enjoyable and memorable visit to my local Sainsbury?s.
February 2023 by Seonad Young
Awful experience with the rudest shop assistant I have ever encountered. Needed an item approved at the self-service tills, and the older women who appeared to assist me snapped at me that she was helping someone else when I waved and said hello to her.I said I was only saying hello, to which she rudely and loudly said hello right in my face and then turned her back and ignored me whilst she forcefully punched in her codes to approve the item I was buying.Read similar reviews about this woman's behaviour and I won't be shopping there again.
February 2023 by Jinyang Zhang
There is no fork or spoon for the mealdeal, should I eat it with my hands? I asked a staff member in your store twice! she ignored me and turned away, I followed her, thinking she was looking for a fork for me, but she went straight to the cashier ! ! Is this the attitude of service? I can also understand that you are very busy at noon, but please pay attention!
