July 2023 by Google user
0 stars if I could. The service in here is awful particularly from the lady with red hair. Asked if I was ?waiting fur suttin?? Replied yeah I?ve ordered something online. ?Last 4?? She says and again ?last 4 digits on your order? barked at me. Went away and completed her massive task of picking up my 1 box of screws, threw them on counter and said ?In future use that machine so your not hanging about in here?. The staff here should spend a week in screwfix at fort kinnaird to learn how to deliver customer service with a smile.
February 2023 by Simon Vaughan
Very helpful Manager served me.
August 2022 by Nick Dixon
I haven't been to a screwing for at least 29years. Last one was Reading. Still good and has what you need.
June 2022 by Jim Mckay
Friendly service and very helpfull
March 2022 by Christos Stypangidis
Very helpful and even guided me to another business cause they didn't have what I was looking for! Will definitely be back!
July 2021 by Sean Khan
I work in the public service. If i did and said what the Gentleman behind the counter had done i would have been in trouble with the establishment. He needs to work on his customer service and not try to make the customer uncomfortable. He made a comment about not losing sleep on a review. I wonder if his boss feels the same way. I wont name him but he knows who he is. I was served by him this morning.
July 2021 by Stephen Kavanagh
Really good service, with the pandemic they take it all very seriously so never felt I was in any compromising position. You do need to buy online and go in to collect, although that might have changed recently
July 2021 by Arl J
My father went into the Edinburgh Seafield store today to buy something. He was asking the female assistant for some help in choosing which item he wanted but she kept telling him he'd have to look on line for the information he required.He's an 83 year old, who doesn't know how to use the internet, and explained that.Screwfix customer service failed an elderly customer there!
July 2021 by Mike Newsome
Covid secure set up, they have removed the self writing slips / pens still really easy to order what you want at the till and the usual prompt service, prices not bad.
July 2021 by Ronnie Coats
I went to get screw extractors & was in ,, and out again within 2 minutes served by staff who were definitely on the ball , they were efficient in the manner of how they assisted customers , whilst keeping social distancing.
September 2019 by Sol shep
Good place for DIY'ers.
July 2019 by Douglas Carter
Friendly, fast and efficient. Will definitely use again.
June 2019 by Nicky McCabe
The staff were happy to help me look for bolt sizes & recommended another place when they couldn't help.
June 2019 by Samantha Thomson
Good uality products highly recommend
May 2019 by Nikolay Nikolov
Quick service and has what you need.
