February 2024 by Diana G
Eve. (Straight brown hair in a light blue claw clip 18th February 2024) this girl tried to gaslight me into thinking the item that I opened to just LOOK at was in fact not already opened (it was) then proceeded to gossip to her coworker about this until I was approached and rudely was told to not open the lid of a product (for reference I opened a tester, how silly must you have felt after that, real professional customer service if you ask me) if your life is sad and miserable then quit your job instead of verbally abusing customers and projecting your aggression towards them. Go to the Superdrug in St.James.
February 2024 by Alan Evans
Superdrug always value for money
February 2024 by Libin P Eldho
Costumer services are the best over here ?
December 2023 by Liam Dulaney
Visited 5/12/23. I went in to grab some ibuprofen among other supplies as I was feeling under the weather. The cashier demanded an ID which I did not have on my person as I had to deposit it at my hotel. "You look too young to me". I am a 24 year old 6 foot male, not to mention there is no age restriction for buying ibuprofen. Absolutely ridiculous.
November 2023 by Hira maryam
Staff was so rude . Especially cashier Lexus. He was so rude while payment he didn't even scanned my superdrug card and asked me to pay the amount without it . When i told him to scan he just took the products and said i can't sell it to you buy from somewhere else. Really disappointed
October 2023 by Molly Jamieson
My friend had a sickening experience at this Superdrug where a worker physically assaulted my friends and was screaming and shouting while my friend was shaking in fear just because she had mistakenly put on lotion in her bag because she thought it was her basket and was already putting it back when the women approached her. Never come here.
October 2023 by Amelia McQue
I had a 1 pound hand cream in my hand and I put in my bag by accident and took it out straight away a member of staff with blond hair in a pony tail glasses came over started shouting at me and pushed me out the shop and shouted at me to get my friend all because she thought because I was a teenager I would steal I would never go back there as I was crying and shaking afterwards.when I came in I noticed she was following another group of teenagers as you can see on the other reviews this lady has done the same this to a lot of teenagers/young adults.This women need fired.
October 2023 by Rohit Roy
Another great superdrug. This is one of the biggest superdrugs of Edinburgh with huge collection. Great place to buy cosmetics and medicines from.
October 2023 by Mik Oliver
£1.50 for a 20ml tube of toothpaste. What a rip off.Cashier was friendly.
October 2023 by Anna Barlow
female employee in the shop along princes street harassed and was violent with my friend and several other girls in shop today because the alarm was faulty and went off even though she stole nothing
September 2023 by Maja J
mate the staff are just a bunch of teens/young adults that most likely don?t want to work there which makes them very rude and cheeky towards customers like me. One blonde girl at the tills we can say shouted at me in a extremely rude tone because I was at the wrong till which I didn?t even know about, I also keep witnessing whenever I come to Superdrug that the security follows customers around the place and stares at them like they?re about to steal. Hire new people because the current ones are one big disaster!!!!!!
September 2023 by stellina dodolina
One of my fave places for cosmetics
September 2023 by Pamela Brotherton
Great shop great value
August 2023 by Good Girl
I went to this store at princess street 3 times. The staff man at the cashier very rude. He look at me from my feet to head 2 times and I knew not friendly look. Feel uncomfortable and unacceptable behaviour.
August 2023 by Mona Alnuisser
Unprofessional cashier. I asked him a simple question and he replied with a rude attitude ?