March 2024 by Keira Walker
I came to get a contract for my new phone, and there was a Asian guy who I think is the manager there. He refused to serve me and mumbling in his own language. I was so shocked as I have never get treated so rude like this. AVOID THiS BRANCH AT ALL COST!
February 2024 by Tamas
I had a fantastic experience with Brandon. He's knowledgeable and efficient. Ask for Brandon. He'll help !!!
February 2024 by diego ennas
Issue sorted
November 2023 by Clare Piggot
Eirinn was phenomenal. She was so helpful and offered me so many different options couldn?t have asked for better. She is a great asset to the company, will be back to see her again :)
September 2023 by Sabrina D'Elpidio
It has been amazing the support Brsndon gave to me today
September 2023 by Gráinne Lacey
Went in today to sort out a new sim for my phone. I spoke with Brandon. He was an absolute pleasure to deal with. Very helpful, explained everything I needed to know, and happily answered all my questions.
September 2023 by Rosalind
Anmir spent over an hour with me trying to declutter my phone of full storage on top of helping me out with a new wifi setup. He did so free of charge and helped me with my phone and provided me with an incredibly affordable monthly wifi deal. In comparison, Vodafone told me my phone was too full because of updates and I would need to get a new phone for £46/mo. Happily transferred over to Three as I had such a positive experience and Anmir provided excellent customer service. Thank you!
September 2023 by Abdulelah Sulimani
Very bad experience my wife and I had there. People there were not so unprofessional. Just be careful.
July 2023 by Patricia SAMSON
Hazel went to some trouble to understand my phone and network problem, and find the right solution. She was courteous and friendly throughout, and added some helpful suggestions. An asset to the company.
June 2023 by Derek Meehan
Friendly, helpful staff advice is good walked out saving money ?
April 2023 by Daniel Barr
Oli in store was friendly, patient and extremely helpful. He resolved two issues with my mobile. I'm delighted!
February 2023 by Dena Rendall
While 3 customer service on the phone have been an absolute nightmare (to say the very least), the staff in store have been a DELIGHT. They?ve helped me out with every single thing from start to finish - and it has not been a quick or easy process to fix the unfathomable mess that the phone team have made of my order. All the staff were brilliant, but Arjan in particular was amazing! Very knowledgable, very patient, and made everything a lot easier. Give that guy a promotion!
February 2023 by Carolane Hélin
I do not recommend.Their business practice are dodgy?I felt kind of cohered to get a business deal.They told me it will be just £8 but it?s not cause of VAT which maybe obvious but honest practice would be to inform customers of what they?ll actually pay.They also insisted that I needed to sign the deal straight away and that I was not entitled to a cool off period (which turns out to be a lie).I will never go again.I recommend going to the three store in St James Centre, friendly and helpful staff, they care about the customers and they don?t pressure you in signing deals without actually understanding them.
February 2023 by Irene Cosgrove
Staff friendly and very helpful, I am glad I am with 3
December 2022 by Hannah Giles
A big thanks to everyone who was working Wednesday 30th November. Went into the store after having multiple issues and all the staff were extremely accommodating and went above and beyond to ensure that I left with the best possible outcome (even staying beyond close to help me!) 10/10 service, thanks all!
