February 2024 by Dawn Slusher
Great, friendly, and fast service
February 2024 by Dougie Kneller
First class and prompt service
November 2023 by Alicia Keshler-Dosa
We got our two month old her first passport photo here. The staff member was very professional and did an incredible job on her photo. If you have any questions regarding passport photo requirements, they are very knowledgeable.
July 2023 by Tealin - Sarah Airriess
I took a tricky restitching job to a couple of other locations, but they referred me to Donna at Queensferry, and I'm so glad they did because she is a BOSS. She knew exactly what needed doing, and even though it was hard, did it beautifully, plus put new heel plates on (having noticed they were nearly worn out) and then polished everything up as a treat. I am in awe. I wish I lived in Edinburgh so I could take my shoes to Donna every time. Absolute hero.
July 2023 by Ryan Byrne
Had a pair of boots repaired today at the Queensferry street branch. Excellent job.
June 2023 by Senga Bell
Popped in today to ask about getting an extra hole punched in the straps of my new shoes. Not only was it done there and then, they kindly didn't charge me. Great service
April 2023 by James Methven
What excellent community service?..had brought a new watch strap online, and didn?t have tool to fit. Took the watch & strap along to Timpson and Archie fitted the strap free of charge?.need to pop in with some change for the charity box.
March 2023 by Kim Radtke
Speedy service helped me with the shoes on my feet in under 20 minutes.
March 2023 by huange zhang
This is the worst store I've ever been in here. An old man served me, and I needed a custom brand. I don't know why he can be so rude, so rude, so impolite. Classic proletariat. It should be a great experience, but he ruined it all.
March 2023 by Sumit Rajwar
Quick serviceDonna is very helpful and fast enough
January 2023 by Liz
You can rely on Donna to give excellent service and advice. I always use this branch for that reason. Thank you.
January 2023 by Dani S
Always a great service when I pop in. At one time the job was so minimal, Donna did it for free, and asked me to put a £1 instead into a charity box at the counter. :)Just had my passport pic done. Loved the assistance, very personable, helpful and kind.
November 2022 by Theodor Gescher
Timpson in Edinburgh is close to many international consulates, and I needed a passport photo so I went.Service was quick, but I didn't expect to have my spirits lifted, my faith in humanity restored and a smile to replace my strained grimaceWords cannot express how wonderful, how humane, and how smooth and fast the service wasDonna, you made 2022 better for me, thank you
October 2022 by Jak Florence
I've been coming to Donna's shop for a number of years and am really pleased with the service. Donna is always upbeat and happy, the shop is immaculate and I always receive great advice on the services provided. I'd recommend anyone to visit!
September 2022 by Ally Burns
Super friendly lady, she's now cut my keys (and re-cut them as the copy of non-master was no good, so I got a new lock barrel for a fresh master key), and given me a lifetime battery for my old Casio, and gave a good tip to photo and store the lifetime receipt in my gallery. I usually email it to myself with lots of keywords in the subject, so same principle! Put it somewhere you can find again ?