December 2023 by Artur ?Bushdogg?
Quick and cheap dry cleaning services.
August 2023 by mark christie
Great service. Needed a watch repaired and couldn?t find the parts. Timpsons managed to source them and fit it quickly. Absolutely fantastic service and great communication. Will definitely be using them again.
January 2023 by Lewis Anderson
Avoid like the plague and NEVER take a watch here. Ever.
April 2022 by Ghislaine Lambe
Passport photos provided by this shop are of bad quality (bad lighting), and as a result got rejected by passport office when submitted. Unhelpful customer service by Timpson Costorphine. Will not return, and do not recommend.
February 2022 by Leo Fakhrul
Jonnie the man at the desk displayed very unprofessional, lazy and simply disgusting behaviour, getting into an argument with myself. Will not be returning and advising those i know to avoid this certain individual and their business.
August 2021 by Kevin Kealy
Great service
July 2021 by Wesley Gill
Great shop ,very professional service 5 star rating thanks to the chap behind the counter dale I think his name was outstanding customer service will definitely be back .
December 2020 by K.A A
Exceptional and really informative customer service from the staff member on weds 12th August. He really knows his stuff. I will be using this branch again.
September 2020 by BARRY
Professional gentleman, went to get passport pictures took 3 mins if that very quick an fast service, would definitely recommend if you need passport pictures or driving licence pictures.
August 2018 by Oron Joffe
If you need to copy a key or change the battery or strap on your watch. This is the place to go!
June 2018 by Chris Jones
Excellent Service, Got a replacement key for my van cut in 40mins,
Fast and friendly, highly recommended!.
May 2018 by Margaret Mclean
Great shop and Joanne is very friendly and helpful all ways smiling and very helpful does a great job x
April 2017 by Angie Stewart
SERVICE WAS FANTASTIC DEFO RECOMMEND TO A FRIEND
November 2016 by Ryan Blackwood
I bought a new car key at £130 and when I finally went to use it it's not worked, I've had to call out the AA and they've said it's the key that's at fault. When I took it back it was very poor customer service from the word go. I dealt with Joanne at the Corstorphine branch and when she opened up the key there was no chip in it. She she was very dismissive and rude, and said there's no way they'd have sent it out without a chip - that somebody's opened up the key and lost it. I said that must have been the AA guy then - after it it was already broken (otherwise why would I call them out). Now in a catch-22 limbo. Never at any point did anybody apologise. I was treated disgustingly poorly, no attempt at mediation - trying to offer up a solution like replacement of the chip at cost etc. I could have walked out of there rating the services 10/10, but instead I'll NEVER use them again. Now I'm off to tell more people how bad the services is, nice job Timpson!
AMENDMENT After kicking up a stick on their feedback form, google, Trust Pilot and Yell the area manager Euan got in touch to say just come back to the shop and we'll fix the key. Well done Timpson for responsive. Updated this review from 1 star to 3 star.
