November 2023 by mari ?kat? s
Great and helpful service, thank you Dean for helping to find the tiles and booking the delivery.
March 2023 by Suzie Brown
Very helpful staff
March 2023 by Arnaud Fischer
Please update your opening times here - closes at 4pm on Saturday - not 5 as per Google Maps
May 2022 by mark bone
All ways helpful and knowledgeable.
October 2021 by Alistair Nairn
Very helpful/good service & flooring is not bad either!
March 2021 by alastair hearsum
They had tiles we liked. One friendly helpful member of staff and one assistant manager a little less eager to help.
July 2020 by Sonja
Can?t recommend Topps Tiles on Seafield Road highly enough. We went there with zero expectations on a big tour of tiles shops, but were pleasantly surprised the minute we entered. The staff are getting it just right: a really friendly welcome, hands-off when you?re just browsing, hands-on when you need help. And the selection of tiles is the best we?ve seen, loads of different styles. Special shout-out to Veronica who spent a week sourcing a discontinued range of tiles from across the UK for us!
May 2019 by Steve Wilson
Visited today to look for flooring, nice place and staff were very nice and helpeful. I havenâ??t purchased as of yet but I do plan on buying bathroom floor tiles. Thanks for the service
January 2019 by Niall Crabb
Excellent service. We described what we thought we wanted and were shown a range of styles and prices. We ended up buying a slightly different style based on the advice given although there was absolutely no price pressure or upselling. The assistant was very helpful and we would definitely go again.
January 2018 by Lee Farrer
Absolutely outstanding customer service and quality of product. Alan, in particular, was extremely helpful in helping me to work out quantities etc and keeping me informed on my order status. I did not catch the name of the guy that loaded the tiles into my car but he was also exceptional. Thank you so much
August 2017 by Gillian Nugent
Fantastic service. Great price and great choice. I don't understand why this has got some negative reviews. I found them so helpful. They'd a brilliant choice of tiles. The staff were attentive and very helpful (and knowledgeble) and they had a great range of very reasonably priced tiles. The staff also brought all of my order out to my car and loaded it for me. You can also.return any unused full boxes of tiles. I really recommend this place so don't let the other reviews out you off.
February 2017 by Adam Westwood
Staff weren't very helpful and mis-informed me as to how much adhesive I would need for the tiles I bought, have to return to buy another tub.
February 2017 by Michael Jervis
Bought tiles from here, and to be fair the customer service was pretty good got what I needed and the lady was pretty useful at telling me what I need to do the job properly. Tiled and grouted the bathroom only to see the next day that 4 of the tiles were a slightly different colour to the rest but enough to.be clearly visible inna diffetnt light Went in to complain and was told to come back the next day to see the manager.
Celled in the next day and manager promptly arranged for somebody to come look at the job the next day. He came to look and said he would do the job at 5pm next day. 5:50 and he finally arrives. Smashes tiles out all over my.bath with no protection down and puts tiles in badly. I pointed out they were set badly and he tried to fix them then said I'll leave you a bag of grout so you can grout it! Had to try pull one of the tiles away from the wall to.match other tiles and he hadn't removed the old grout. Had to sweep up broken tiles from my bath and grout myself. I wish I'd done the job myself. Wish I could upload pictures.
August 2014 by William M
Received outrageous customer service having spent hard earned money at this store. Simply rude and argumentative for no reason....couldn't believe what I was hearing from someone who is supposed to be serving me as a customer. Phoned in to complain only to find out it was the store manager himself who had carried this out!!! I will avoid this shoddy store from now on...there's better people to do business with.
