January 2024 by cristina currie
Huge branch, 3 levels, always well stocked. Really greavlocation, right on Princess street, close to Waverley Station.
December 2023 by Jay Chen
Stop putting a long face staff at door to host
September 2023 by Edward Marshall
Thanks for cancelling my order after 8 days of no communication and the day before my daughters birthday. Both products are still for sale on your site - terrible customer service.
September 2023 by 004 lilium
nice service and really cute dresses ?Can't complain ?
September 2023 by Test User
Never find anything in there. Target audience seems to be 12-20 year old people.
September 2023 by Kate Macaulay
Thank you Charlotte for helping an old woman out.
July 2023 by Roy Gawne
So easy to get to the city centre.
June 2023 by Robert Donnan
My 17 year old spends a fortune with this company. I get the chic urban store look, but whilst waiting patiently for her to spend £300, I thought .. wait a minute, this is Princes Street. I?m standing in what approximated to a dirty old warehouse. All concrete pillars exposed, but mounds of dust and fluff very evident. Not sure this is the look intended. In fact I?m certain.
May 2023 by fiona cowie
My first ever visit to urban Outfitters, I've walked past often thinking it's for the very young! :-!)Bought 2 classic items at a ridiculously low sale price though would like to comment on the exceptional service I received. From an amazingly helpful girl when I entered the store guiding me to what I was looking for though most unforgettable was the experience on paying for my goods. The guy (from Livingston ) was a breath of fresh air in restoring my faith in how customer service within retail used to be though unfortunately now in many stores is entirely lost. This person was passionate within his role, so helpful and so very happy!!!!Look forward to my next visit as the shopping experience inspired me to revisit and tell my friends (also in their 50's)Many thanks!!!!!! Fiona
May 2023 by Dominika Borsuk
Regular clothing store. The lay out is a bit tight in some places. The store is laid out on three floors so not great for accessibility.
April 2023 by Aaron
Staff member Helped me buy a couple cameras and also honored a discounted price online. Very helpful and friendly staff.
April 2023 by Paul Arnott
They sell a great variety of clothing so there's always something for everyone.
January 2023 by joan lee
19yo daughter loves Urban Outfitters, it was messy post sales that day
December 2022 by Alan Rathbone
We visited the store today (23/12/22) and it was absolutely filthy, piles of dust everywhere on the flooring. Dead plants in the homeware and strewn all over the floor. Clothes were also just left dumped on the floor it was like a jumble sale. Management should be absolutely embarrassed about the state of the store. Expensive designer items lying on the floor? Utter disgrace wish I had taken photos to send to head office. The store that we visited in York was far better. Is this store doing a closing down sale???
November 2022 by Gemmel Crawford
Cool clothes, not really a place for me?more teenagers kinda place
