December 2023 by Frizzle Chip
Had the misfortune of getting lumbered with them in the early summer when my insurance company used them for a routine repair on our car. Took my key to their office and told them I was going on holiday. They confirmed that the insurance company had authorised the work and would be uplifting my car that very afternoon. 16 days later, came back from holiday, still outside my house untouched. Complained (as you would). Placed our car at the bottom of the list for work. And never got a courtesy car either, despite it being part of our policy. Complained to our Insurance, AUTOFIX, and this shower, with no response. Put a letter of complaint in writing and hand delivered...and I'm still awaiting a response 6 months later. Other car body places are available ; try Lima's over by Arnold Clark Fiat garage.
August 2023 by Andrew Campbell
Excellent service. Called and asked if the had any space to fix a screw in my tyre and was done within half an hour! Can't recommend highly enough 5?
August 2023 by Samual Lord
I'm not usually the type to write a review but the customer experience I've had was appalling. WOULD NOT RECOMMEND. Even though the job eventually got done, I was quoted a couple of days for it to be completed. However, it has taken them 8 days. As someone who needs their car, I'd expect them to keep to their quote. I contacted them multiple times for updates but was either told that they would call back (which never happened) or that the workshop team weren't in during their working hours which is shocking. I was even told that they were busy dealing with other cars before they could start on mine so what was the point of it being booked in a month in advance? I later found out that a friend of mine had a similar experience. They also didn't mention that the quote they gave me didn't include VAT, so when I went to collect my car it costed more than expected.
June 2023 by Edward Pattinson
I've had a few friends use panel beating services here and heard no complaints so far
May 2023 by William Findlay
Did an excellent job repairing my alloy wheels this past week. First class.
January 2023 by Roy Stevely
Excellent service from drop off to collection.
December 2022 by Tony Brooke
Repaired my xk after a side impact collision. The quality of the workmanship was exemplary (as it has been on the previous 2 occasions where I have used them!). This is the only place I would take my car to for bodywork repairs. Car came back in showroom condition.Service: Painting
September 2022 by Maureen Winchester
Friendly staff, quick efficient service. Definitely would go here again.
January 2022 by west_coast_300
Quality repairs
January 2022 by Martin Duggan
Recently fixed some damage to my car through insurance, when I had a falling out with a low wall. Job took a bit longer than expected but they?ve done a fantastic job. Car looks like new and they even touched up some door scuffs for me. Highly recommended!
January 2021 by ronald foley
Very friendly staff.good job done on car.
January 2021 by Richard Scott
Dropped off car last week and given on line estimates of completion. Updated with an email stating exact day repairs would be completed. Car returned in as new condition and would have no problem giving 100% recommendation. Communication was superb and standard of work exemplary.Also superb service afforded by Amanda taking us through the paperwork etc. Don?t go anywhere else this firm is superb.
January 2021 by T Mor
From my first contact with Ashgrove I was really impressed - I felt they really cared about my car! When I collected my car, I was very happy with the work they had done. Every step of the process was explained to me and I wouldn't hesitate to recommend Ashgrove.
January 2021 by Donna Wiles
Having worked in Insurance for a number of years and having dealt with Ashgrove in the past I know I would receive a high standard of service. Whilst my car was being repaired I received a courtesy car. A couple of days later I discovered I had a flat tyre, I rang the office and they were really helpful, they sent a mechanic up who replaced the damaged tyre with the spare. This allowed me to continue with my day without any hassle.When I collected my own car later that day I was told there wasn?t a charge for the repair/replacement tyre. Being heavy pregnant this was a lovely surprise and very generous.Ashgrove have lovely, friendly customer service. I was kept up to date by emails. My car was returned to me in a matter of days washed and clean inside and out. And extremely happy with the repair.I would definitely recommend Ashgrove. Great service.
January 2021 by Kim Francis
Repaired my car after a bump. (insurance claim) Really easy to deal with, and completed an excellent repair. They also magically polished out a couple of scratches on my mirror housing.