February 2024 by Anna Rybacka
I am truly disappointed with the service at this store. I stood at the perfume section near the checkout for over10 minutes waiting for assistance. The staff passed me by twice completely ignoring me. After putting back the No7 product, I left the store. The staff seemed very busy chatting amongst themselves at that time.The lack of response, customer ignoring, and unprofessionalism are unacceptable in today's world. I hope that the store takes action to improve customer service and prevent such situations in the future. Customers deserve polite, professional service that makes shopping a pleasure. I hope that my experience will be taken seriously and contribute to raising the service standards in this store.
February 2024 by Gisella Rindi
Excellent shop & chemist! Friendly staff and plenty of bargains! Love the baby clothes, so cute!
January 2024 by sulaiman thiruv
Did not stock essential antibiotics on Sunday. Patient was discharged home on Saturday night after IV antibiotics, to have oral. Told to go to Aberdeen or Inverness. Aberdeen or Imverness
December 2023 by Margaret Hopes
Needed to speak to the pharmacist and he was very helpful.
December 2023 by Anathama Hex
My last two visits have not been conducive to a good pharmaceutical service. Yesterday I arrived spot on 1pmOh sorry we are closed for lunch. I am a chemotherapy patient who walked .5 mile in the snow to pick up much needed antibiotics on an emergency prescription. I had to walk back up the hill in the snow to repeat the trip later, despite the pharmacy staff and pharmacist all being present on the counter.Previously the pharmacist called me hot and made inappropriate remarks to the female staff (which was reported)I certainly won?t be bothering to use such an offensive and ineffectual service again.
September 2023 by Lukas Lister
Great place for cologne and perfume but not a lot of variety.
June 2023 by S Q
Pharmacy staff were brilliant!I went on holiday and left my medication at home. All of the staff in the pharmacy were really helpful and had me sorted in 10 minutes.
June 2023 by Bennie Langston
Wow the Elginer?s are so cosmopolitan! These people truly understand the meaning of an Emergency pharmacy. Who stands in a que of people waiting on emergency prescriptions for a batch of paracetamol they could easily buy at any shop or non emergency pharmacy. Ok let me break this down the staff at an EMERGENCY pharmacy who are highly professional and have to abide by pharmacy etiquette and law! must put Emergency prescriptions first. NON EMERGENCY PRESCRIPTIONS will not be prioritised regardless how important one sees themselves. If your prescription is not an EMERGENCY then perhaps go to a non emergency pharmacy! Instead of going to the only EMERGENCY pharmacy in the whole of Moray putting your general ailments before people in an EMERGENCY situation with their health. The staff at this pharmacy deserve an award for having to deal with customers with this level of stupidity.
May 2023 by sylwo
Not enough staff to serve patients.Just tried 3 times to pick up my meds and the prescription finally get lost...DISASTER!
May 2023 by Ian
Don't pop into the pharmacy if you're in a rush. You might die of old age before you get served!!
May 2023 by Nabil Kabbani
Very long queue only to be told the item were not in stock
April 2023 by Pauline Mcculloch
Lovely pharmist so helpful shop assistant at front till not friendly it's nice to be nice ?
April 2023 by brad Gd
Does what it says. Friendly staff and helpful
April 2023 by Sarah Dawson
The pharmacy is just ridiculous. Every single time I have to stand for at least 20 minutes. There were 4 staff today and 2 people in the queue, how is this happening!!!! They need to sort it out.
March 2023 by Eldon Geddes
I have just had to wait over 1hr 15mins just to pick up my meds. This is the 3rd time ive tried to get them this weekI was number 6 to be seen in the line of about 20 people waiting to be seen. The pharmasist was late as normal and there was only one person at the desk which is crazy considering it is a weekend. No staff ,slower than a snail and the pharmasist didnt even try to help. Absolute joke as far as im concerned. Please get it sorted !!
