January 2024 by John Reid
Friendly and helpful salesman
October 2023 by Norma Matheson
Friendly helpful service from Naomi in Elgin store
September 2023 by Jude
Excellent service. Friendly non invasive and purchase done to my delight Dreams had the bed I was looking for.
September 2023 by George McRae
I was served by Alan. He was efficient, but at the same time he was helpful and friendly. He took time to discuss in detail my purchase, and also discuss a possible future. purchase.George McRae
August 2023 by Georgette Allaton
Lovely store staff was very helpful & made sure I got the best pillow for my sleep position I'm looking forward to bedtime
August 2023 by Ernest Russell
We were looking to replace our mattress. In the Elgin store we were ably assisted by Craig. He answered our questions about different styles in full, however, at no time did we feel we were being pushed towards buying any particular type or make. We bought a mattress and pillows, but we cannot comment on the product as it will be about ten days before the mattress is delivered and we will not use the pillows beforehand. But thanks to Craig for his friendly and helpful assistance.
June 2023 by Kevin Stower
Clear, knowledgeable, no fuss, no pressure advice. All of the criteria that we needed for a new bed and mattress were met and with the help of very friendly and courteous service. We even left the shop for an hour or so that we could reflect on the options and which would be the right ones for us. On our return, we were met with the same excellent and friendly service and made our purchase. I cannot yet comment on the delivery and installation services, but I am sure that the product will be perfect. I would highly recommend Dreams, and its store in Elgin in particular.
June 2023 by Klare Irvine
Was warmly welcomed by Craig as we entered the store. He was very helpful and very kind and he made the experience feel easy going. Everything was explained really well and we?re overall really happy with our experience at the store. Thank you Craig for your delightful service. Would highly recommend a visit to Dreams Elgin.
June 2023 by Dale Fraser
Craig was very helpful. He showed us several mattresses to our taste and was very informative.
June 2023 by K Irvine
Was warmly welcomed by Craig as we entered the store. He was very helpful and very kind and he made the experience feel easy going. Everything was explained really well and we?re overall really happy with our experience at the store. Thank you Craig for your delightful service. Would highly recommend a visit to Dreams Elgin.
May 2023 by Ewan Sullivan
Alan, at Dreams Elgin, was very attentive and keen. My partner and I purchased our first bed on a tight budget at with Alans help. We felt sure that the Dreams colleagues were motivated to offer us the best price and service within our range and left very happy with our purchase. The range of products was appealing and we are very happy with our ultimate purchase.
May 2023 by Tracy Sinclair
We were well looked after today in the Elgin Dreams store by Craig. We used the sleep computer bed to find out a few options suitable for us. Craig then let us a try lots of mattresses, leaving us to discuss options and try again and again. Our new mattress arrives in a couple of weeks but we got our pillows home today - can?t wait to try them out tonight, might actually be more excited about the pillows than I am about the mattress. Thank you Craig.
April 2023 by John Allerton
I know, on this occasion, I haven't made a major purchase but that's not to say I won't in the future - having had great customer service from both Dawn in Elgin and another lady in your Southend on Sea show rooms, yesterday, dreams will be at the very top of my list in the future.Both ladies were so helpful patient and kind and had a very solid professional product knowledge. As a 75 year old I can only describe the service I received, as service as I used to remember ie Good Old Fashioned Service!!Thank you Dreams and I will certainly be back when the need arises and be recommending you as I've already started to do today.
April 2023 by Margaret Anderson
Welcomed soon after entering the shop by Craig, who outlined our options clearly and courteously, using his computer to illustrate what he was telling us.Craig has a very pleasant manner. We liked him, and appreciated his knowledge of bedsIn stock, helping us to make an educated decision, without feeling in any way pressurised.
January 2022 by Sy
Poor range of beds and very over priced