February 2024 by Iain Oddie
Very helpful and always happy to see you
February 2024 by Bill Kerr
Always great service
January 2024 by Royston Paice
Very helpful
December 2023 by Andrew Beattie
Great staff.
December 2023 by Fiona Topping
Lovely staff. So helpful.
December 2023 by bedbug269 bedbug
Excellent service and superb staff
December 2023 by Andy Smith
Always great service here, friendly staff, with good prices and really convenient with the app ordering and collection process.
December 2023 by Peter
My go-to place for DIY mayhem ? So glad to have them in Ellon now. Saved the day on many occasions.
December 2023 by Paul Esson
Good product readily available and picked up with ease.
December 2023 by douglas hewitt
As usual a excellent service from a welcoming staff ..Ellon Branch
November 2023 by George Gill
Staff very helpful and always smiling
November 2023 by Wark Works
Convenient location and opening hours. Good prices, customer friendly app, and realistic delivery times.However, it is the staff at Ellon that make the difference. While Michael and Mike at the trade desk are incredible, it is difficult to highlight just a few, as the whole team are exceptional.Friendly and welcoming, service with a smile, going above and beyond is what they do! Many a time I've gone in late at night, and instead of trying to rush me out so they can close, they help without complaint. Jayne even went out of her way, to rectify the mistakes of staff in another branch, by taking her own car and collecting the goods and delivering them to me on site!They strive for excellence on a daily basis, and it is clear that it is done for the benefit of the customer rather than for Praise or recognition.I was delighted that the Ellon branch opened because it would make my job easier, but now I'm glad they're there because the staff make life a joy!The only slight criticism is that the mobile signal is rubbish in the area, and there's no WiFi, making it ridicule to use the app in our around the actual store.
November 2023 by ED GRANT
Great store to work with. All of the staff Michael, Alasdair, Jayne, Liane, Mike and Aaron and everyone else who works there, all have great customer service skills and go out their way to help in any way they can. All very friendly.
November 2023 by Surprisingly
Great store filled with everything you need. The tall boy named Arran was a great help! Thanks again!
October 2023 by Google user
Convenient location and opening hours. Good prices, customer friendly app, and realistic delivery times.\\nHowever, it is the staff at Ellon that make the difference. While Michael and Mike at the trade desk are incredible, it is difficult to highlight just a few, as the whole team are exceptional.\\nFriendly and welcoming, service with a smile, going above and beyond is what they do! Many a time I've gone in late at night, and instead of trying to rush me out so they can close, they help without complaint. Jayne even went out of her way, to rectify the mistakes of staff in another branch, by taking her own car and collecting the goods and delivering them to me on site!\\nThey strive for excellence on a daily basis, and it is clear that it is done for the benefit of the customer rather than for Praise or recognition.\\nI was delighted that the Ellon branch opened because it would make my job easier, but now I'm glad they're there because the staff make life a joy!\\n\\nThe only slight criticism is that the mobile signal is rubbish in the area, and there's no WiFi, making it ridicule to use the app in our around the actual store.
