9AM - 4:30PM
147/149 High StOpen 24 hours
Bowtrees Roundabout Houghs of9AM - 5PM
138/140 High St“Had an issue when switching banks from Natwest to Halifax. Was advised by Internet banking team to head to BOS site for help. Met by the slightly eccentric and hilarious Eleanor and I mean that in the nicest way possible!! She handled my query professionally, made small talk with my daughter and ensured I was sorted before leaving the branch and gave me signposting to any additional help if needed. A credit to the bank!!”
9:30AM - 3PM
29 High StOpen 24 hours
5 Cockburn St9:30AM - 4PM
1 Bank St“Had a fraud problem recently..and staff here dealt with it in a very professional way..and showed patience as i am deaf .now resolved and reimbursed... thank you ..Gillian”
9AM - 5PM
High St“Staff there if needed but the lack of outside ATMs is a pain as now everything is done using them as everyone goes online and customer service drops.Haven't had any issues but it's hard when you dont get the proper interaction from banks like you used to. Parking is nearby but as this is a high street location being handy isn't always what everyone wants.”
Closed
2“I don't understand why this got only a little star of feed back ,, in my opinion this bank lovely and kind service from the stuff in the RBS bank in Falkirk and they are trying helping the customer won't make you disappointed ??”
“Really such nice staff at this Branch! I sought some assistance in setting up my online account, for which I received well-informed and helpful advice. Friendly faces all-round, which does make all the difference. Thank you!”