October 2023 by Mr P
Was challenged as to how I got in! Apparently, someone hadn't locked the door for lunchtime. No signs, or in fact so many signs you can't see the wood for the trees. 4 or 5 folks in the shop already.Was made to feel like a burglar. Male chemist very resentful. Wasn't my fault. I don't know they close for lunch.Anyway no help, and the stuff I got wasn't really what I needed, but no help was to be afforded, probably because it was lunchtime. Take it and get out, basically.Certainly won't be back there.
July 2023 by Andrew Prentice
I stopped using Boots Grangemouth for my prescriptions a long time ago due to the inefficiencies I experienced. I had to call to collect a prescription for a neighbour and guess what? Nothing has changed, another lost prescription and another journey tomorrow to hopefully get it then. It?s also annoying that the opening times on the website doesn?t mention that they close for lunch.
April 2023 by Mary McDonald
Yousally always late on repeats shop good choice of toiletries
January 2023 by Dylan Shepherd
Fantastic service, staff go above and beyond to make sure you are seen to and cared for while being curt, professional and quick. No messing around and crystal clear communication. Amazing pharmacist and staff.
November 2022 by Aiden Mcniven (Aiden IMP)
The doors so automatic great staff
October 2022 by Chris
* Only open between 10am and 4pm.* Close between 1pm and 2pm for lunch re Medications.* Near impossible to contact as they rarely answer the phone.* One person in the actual Pharmacy promised TWICE now they would set up my medications for delivery when they come in; but has repeatedly NOT done it. In essence has lied.* Say they only deliver Tuesday to Thursday, yet last month delivered on a Friday and a Monday due to their mistake. If it is the case and they changed it, they then should notify customers, so they do not go without lifesaving medications. They don't though and put lives at risk.* Promise to call back but DO NOT.* When they do deliver, mess up and leave items off. Contact them and they blame the driver saying he did not get it from the safe. Highly doubt he would have access to the safe and ALL the restricted medications they have. Limited Staff would have access to these medications/safe and would have to give it to the driver, he wouldn't be given access into the safe. In other words blame others, note same person as to whom said they set up the deliveries to come out, but hasn't.* This store is giving Boots as terrible name. Do not know who is to blame and responsible (Valerie dollard, Store Manager) for the Pharmacy Staff but both they and the staff member should be in serious trouble for putting lives at risk.
April 2022 by Aiden Mcniven
The doors so automatic great staff
March 2021 by Mike McCormick
Good staff & very helpful
March 2021 by Elizabeth King
Allways nice pleasant services from the girls that work there and fast service no whating for ages on your prescription ethier well deserved 5 stars
December 2020 by Andrew White
Great service from great staff
November 2020 by Gordon Ramage
brilliant staff
October 2020 by Norma Lawless
Picked up parcel. Very good service and were only letting limited people in at one time
October 2020 by Tom Connell
The staff are first class and very helpful
October 2020 by Paul Barnabus
Good service with a personal touch
October 2020 by Linda Rogers
Excellent service and spotlessly clean environment
