November 2023 by des denman
Great service, pleasant attitude and enjoyable experience
November 2023 by Hope Allan
The frame on my glasses had cracked & I went in to see about it. Very helpful & able to fit my lenses into a new frame there & then. No hassles, very efficient service. Thank you
November 2023 by Hazel Mackie
Staff are always helpful, friendly and efficient. Optician took time to clearly explain my scan and other results.
November 2023 by shona calvert
I was grateful & impressed that as a health organisation , they were taking such care to make sure my eye sight & around eye was paramount
November 2023 by Stuart Allison
The Optromist was excellent in her manner and approach and took time to explain every step of the testing process.
November 2023 by Wendy Taylor
My eye test was very smooth and efficient and all staff were very friendly, helpful and knowledgeable
October 2023 by Tommy Love
Very quick & thorough service. Eye test, fitting & glasses selections done with very precise detail.
October 2023 by Louise Thomson
They were all absolutely fantastic. Made me feel so at ease.
September 2023 by Callum McAlister
Really unhelpful. Phoned ahead to collect something to make sure it was there as I've done my back in, they told me it was available. So made my way up town only be told I need to book an appointment for the next again week (to collect). Fairly condescending when I got there. If you have your prescription already just go online elsewhere don't bother with them ?
March 2022 by G
Fabulous service, the Manager Stephanie who dealt with my daughters appointment was brilliant .She was so professional, knowledgeable and made my daughter feel so at ease. Despite the fact Falkirk is a little further away for us to travel to I will definitely be returning here for future appointments.
July 2021 by VM
So disappointed in the lack of customer care and lack of awareness as to what would make you want to go back to them. Very unprofessional and barely a token nod to it being a service that deals with customers.
July 2021 by M K
So disappointed in the lack of customer care and lack of awareness as to what would make you want to go back to them. Very unprofessional and barely a token nod to it being a service that deals with customers.
September 2020 by Gordon Dickson
Excellent customer service. Very friendly and professional. Eager to find me just the right pair of glasses for me. Highly recommended.
May 2019 by Luke Wilson
Had a minor repair to my sunglasses bought out another boots store. Staff was really friendly and I had the repair done in minutes!
May 2019 by Gavin
Terrible service.
