October 2023 by CharlieAlphaSix
£400 headphones in mint condition and boxed?Offered £72.Says it all.
September 2023 by red skull and blewbrry
My Grandson bought a Quest vr headset in march £280 (his own money), all seemed ok with the item for the first few months, the headband had to be replaced it had streched to the stage the vr would fall forward so bought the more solid headset with the padding at the back, Grandson loved it, then the charger broke got a new charger, then the controllers started to play up, my Grandson says they were drifting, took it back to the shop to get it checked out to be told there was nothing that they could do the controllers had been dropped, we are talking about a second hand item where we do not know what it has been put through before we get it, I have another vr headset that I bought brand new nearly 2 years ago it has been put through its paces and have had no trouble with it, not happy with the service at all, happy to take the money of a 12 year old boy but not happy to fix the problem 5 months later, really bad.
July 2023 by Joe
Sold games consoles and excessarys here and bought them here to, staff are friendly and knowledgeable.
June 2023 by RWM82 Glasgow
A very good shop, a good layout and lots of space to move around and a decent town centre location. These stores can be hit or miss with the stock but usually can get some good stuff here. Only issue is, when it's busy it can take quite a while to get served at the till.
June 2023 by sjmbxx
Staff are really helpful which is rare for a cex store. The girl with the orange curly hair was particularly helpful and dealt with a problem I had really quickly. I didn't catch her name. Cex as a whole though needs to work on their prices. Some items are cheaper to buy brand new elsewhere
May 2023 by Steve Worsley
My go to place for games. Always good prices, when buying or trading. And friendly knowledgeable staff.
May 2023 by Louise Muir
Great for bargains, amazing staff
April 2023 by Ella Gibson
Favourite shop, went in today bought the dark Knight and season 1 of the show merlin, the woman who served me had a lovely conversation with me about the show and was very sweet, again my favourite shop anywhere I go but that one worker (I don't remember her name but she was very pretty) has made me love the falkirk CeX more than any other - Ella ?
April 2023 by Yvonne Johnston
Rude staff, tried to do some Sunday shopping, we were a few minutes early i think with the door open and people wandering around (no uniform so assumed it was shoppers) when we entered we were told "were closed" I said sorry n she replied " sell the shutters are shut, it's clear were not open.." the shutters I walked through I suppose?.. this is why falkirk high street is dead...
December 2022 by David R
Avoid at all costs.Was given a trade-in price of £29, but as I did not have my ID I had to return.After driving home and back they changed the trade-in price to £25.Very unhelpful staff and supervisor.If I could give zero stars I would haveJust to clarify the untruthful response from CEX.The trade-in price I got when I first went to the store was the price, but I had to go get my ID to complete the deal.When I returned the satnav was in exactly same condition, yet after totally wasting my time, the price has now dropped for no real reason.Like I said in my original review... Avoid as they are con men
December 2022 by Colin Hemfrey
Went in to flog off many DVDs. The girl was very helpful and professional and accepted nearly all of my DVDs, so I was very satisfied.
November 2022 by The snail' Oan the whale
I want to Work here! The folks behind the counter look as if they are all in the same band! Best tech shop in the district. Honest Joe bloggs swapsies. The wan in Stirling is great too, but not as huge and tardis like. There is a mai Thai gym next door that helps a wee yin beat asthma, excellent location
October 2022 by Kevin Duffy
Nice selection of used goods in particular for gamers or film buffs
October 2022 by darren ferguson
Stand in a que waiting to be served for 15 mins then the staff member shouts on people further back in que who have just joined it to come up and be served just because they were buying something so had to wait a further ten mins then she tried again to serve other people before me and when I said about it they weren't happy so finally got served after standing in a que for 25 mins . Stinking customer service update .... went in with a phone after checking prices online the phone had no marks or anything wrong with it but they trued to say it had had a few scratches on it , but they were the ones who took the screen protector off when testing it and tried to stiff me with lowest price possible . Look at there phones they sell at a few pounds below new prices there trash I have seen better phones at carboots they Rob you blind then sell at highest price cex has went down hill the last few years and the staff need retrained
September 2022 by Greg M
Very fair prices on used electronics especially considering they come with a warranty
