“I popped into the shop because I was having a strange issue with my oven. I spoke to Ann who offered some debugging advice and we put an in-home repair into the calendar just in case. Well, the advice worked!Super grateful for their knowledge and experience that meant they could help me fix my oven without even needing to take it apart!Service: Oven repair”
“My wife and I made a significant purchase in January 2023. The customer service during pre-sales through to home-visit/set-up was outstanding. Ross was so helpful. But, more importantly than this, Serafini's after-sales support with Craig and Dean (with some technical/fault issues with our purchases) has provided significant peace of mind. In the digital online/home shopping age of Amazon dot com, this excellence in ongoing customer care has endeared us to long-term custom with Serafini for all our future Sony purchases. Many thanks to all in the Falkirk team. Nick & Mairi Franks”
10AM - 4PM
155 High St“Exceptionally well priced store with lots of items for sale. Staff very friendly and helpful and well appointed location on the High Street. Store can get very busy at times, but that isn't an issue, definitely my favourite charity shop”
11AM - 5PM
79-91 High St“I just want shout out to the person who assisted me with picking up my prescription. The GP surgery hadn't sent the script over, so she took down my details so I could be texted when it had arrived and was ready for pick up. She even alerted me when it looked like it had been sent to the wrong pharmacy. Thank you so much for going the extra mile. You have no idea how much such a small gesture meant to me.”
“Fantastic service, staff go above and beyond to make sure you are seen to and cared for while being curt, professional and quick. No messing around and crystal clear communication. Amazing pharmacist and staff.”
“Thankyou Smyths at Falkirk!! Signed up for the catalogue and was entered into a prize draw to win a 10ft trampoline and won. Great surprise for the kids. Staff were great as always!!”
11AM - 5PM
165-167 High St“A very good shop, a good layout and lots of space to move around and a decent town centre location. These stores can be hit or miss with the stock but usually can get some good stuff here. Only issue is, when it's busy it can take quite a while to get served at the till.”
10AM - 6PM
Unit 9“Easy parking and friendly service after a few issues with the website meant I had to buy in store rather than a click & collect service. Stock was in and the Stirling store was well set out with a nice selection of the usual offerings from the electric giant. The biggest problem I found was the turn off from the roundabout was marked well and you had to follow the B & M sign as where you think you enter is further up and not from the forementioned roundabout”
“Wanted a quick turnaround at a competitive price, this guy did not disappoint.I was impressed with his quick pre checks ( just incase it was something stupid like a loose wire etc), once he was satisfied that it wasn't he asks if you want to book it in? This made me( as a customer )able to walk away at any time in the process which was good.Within 2 days he had fixed the problem and gave great advice for future upgrades, none of which he tried to put a hard sell.If its trust, quick turnaround and general feel good factor at a VERY competitive price then this is the place to take your pc for repair.Will shout how great this place is from the rooftopsKeep up the great service”