November 2023 by Jo Davidson
Was in to get tracking done on my car and wasn't an easy job for the mechanic Gary due to bolts being seized he was very helpful and went above and beyond to help us to keep us mobile 5 star customer service will come back again
November 2023 by Joan Horne
Staff were helpfully in advising the best products to complete the job to a good & safe standard.
October 2023 by Connie Hughes
Went in yesterday to get my slow puncture fixed. Great service, everyone was so friendly. Went to pay at the end and got told merry Christmas the manager said it was for free.....made my day. Thank you so much ?
October 2023 by colin mccue
Car took in for a new front tyre, told couldn't be done until next day, so car was booked in for 11am the next day, asked the young man how long it would take was told "no idea", then corrected himself and said it could take up to an hour.I came back in the hour to see my car in a bay with noone near it, two young guys standing talked, one older bald guy with a grey beard having a smoke. No one even came in to say anything to us, just under an hour and twenty minutes I asked how long it would be ( still nobody working on the car) to be told it wouldn't be long, then after one hour twenty five minutes the old guy is seen putting the new tyre on, this took FIVE minutes to do, then after another wait he came in to say they tried to phone me ( They didn't as I have call record and no calls from this so called garage) and the problem was my locking wheel nut was faulty and that's why it took so long.A really poor excuse for lazy staff, that as far as I can see just don't want to do any work.I advise you avoid this place unless you have days for a repair, other customers came in when we were there and told the exact same thing that they couldn't do the work the same day, seems it's a set thing to say to customers.AVOID, AVOID,AVOID.Worst customer service ever.
October 2023 by sam edmond
The work was carried out to a very good level. Gary at the Camelon branch was very professional and welcoming he went out of his way to give me the best service possible. Will definitely be back.
October 2023 by laura dickson
Had my car booked in for over a week. To arrive today to be told that Im not booked in and they wouldn't even deal with that kind of issue. So whoever I spoke to that day didn't even book my car in and I've waited over a week to have my car looked at and I'm still in the same place. Not amused and won't be using Kwik fit again.
September 2023 by Stuart Wright
Tyre got a puncture literally as I was passing, what are the chances! Despite this being closing time on a Sunday the Manager, Gary, got my tyre sorted for me and was professional and friendly throughout! Awesome service!
July 2023 by Colin Mcneil
Very angry with this experience. A simple puncture repair whilst tyre was on the car. Had to leave the car for two hours. On being called was told a second nail ( in addition to visible screw head) very thin was found 50mm from the visible screw. Because of proximity puncture patch repair was not possible. Quoted a price of £195 - rival quoted £165 for the matching Pirelli P zero. Was told by Kwikfit depot man that?s what was being fitted - a tyre to match what was on the car. Price was then reduced by Kwikfit to £180.99. On collection the tyre was noted as a Pirelli ***?. Not the same. Paid and asked for receipt. Was told will e mail you the receipt because printers withdrawn due to Covid. I stated it was the law to produce a receipt upon purchase THEN MIRACULOUSLY A RECEIPT WAS PRINTED FROM BELOW THE DESK. Totally disingenuous people and left to feel cheated and highly suspicious of this branch and it?s staff.
July 2023 by Stephanie McLuckie
The fitters were very professional, were happy to answer my questions, and did the work very quickly.
July 2023 by John Goggins
Absolutely exceptional service. Probably the best experience I?ve ever had at any service point. Staff member couldn?t do enough for me. A credit to your company. Will absolutely return and recommend to my family and friends. Made my day.
July 2023 by Jamie Poole
Dazza was great and very knowledgeable about his job as well as very welcoming upon arrival. He offered several recommendations and advice regarding my car out with the tyre replacement.As well as offering several of your products, which I was unaware off.All In all a pleasant and productive visit.
July 2023 by R Walko
Quick turnaround on a new tyre at short notice. Friendly service, easy 5 stars, cheers
May 2023 by Catherine Kay
I was informed over the phone that the battery I required was in stock, and I got an appointment to attend. When I got there, the battery wasn't in stock, despite the system saying it was. I can actually confirm that the eebsite flagged one as being in stock aswell as i had checked the stock before contacting them to book the car in. I did get the tyre I required fitted, however, I got charged twice for one tyre, as the employee informed that payment hadn't went through. When this showed up on my bank statement, I contacted the centre to inform them. The manager from another branch, who was in the centre that morning, handled this very quickly and very efficiently, while he sorted it out for me at their head office. He was very professional and kept me informed throughout the process. This assistance was very much appreciated and the second payment appeared to be a glitch in the system rather than human error, along with the battery not being in stock. The manager was very polite and friendly and handled my situation well. This is the only reason I'm giving the 3 stars.
May 2023 by Paul Henderson
Had 2 x continental tyres fitted Dec last year and tracking done only done 10,000 miles and the left tyre is bald on left side. Would?ve expected these to last 16/18000 miles. They admitted tracking is out but offered nothing to resolve it not even a reduced price on budget tyres?s.
April 2023 by Lorraine Fenton
Visited KwikFit Camelon today for a tyre change. Excellent service, very quick and hassle free. Staff very friendly and efficient. Highly recommend.
