June 2021 by Paul Simpson
Tried to get men's jeans but couldn't find 32 waist short leg in any style. Not for the first time! Casual shirts are a strange fit.. long body and tight under arms yet fine in chest. Prices getting expensive but quality not great except for smart shirts. Poor stock in men's shoes (and didn't have size 8 in any case). Home accessories are lacklustre. Used to shop regularly but not any more.
January 2021 by Rujina Begum
Incompetent staff! I've placed orders online twice to collect in store, the 1st time I went to collect waited a long time as they couldnt find my order, staff member ran around the store only to find her taking her time talking to another member of staff (not looking for my order). I went in today for another click and collect order and they have given my order to another customer!!! Lady said she would call me to sort it out once she has re ordered it, I'm still waiting for my call! I received an email stating another order has been placed and they will charge me for it!!! And I have to wait 3weeks for this order! Appalling service.
January 2021 by Junaid F
Absolutely appalled and disgusted at the staff in this store. I have witnessed pure discrimination and rude behaviour against a lady. The staff (mainly the manager) were raising their voices at this lady when there was no need, only to realise the lady was correct in her approach. 1 of the staff then apologised but the damage had already been done. First and last time i will be visiting this store. A complaint will also be made against the manager. Avoid at all costs !
January 2021 by Aishah Yasin
Very rude staff and manager is worse than the staff, during the sales, it was a shambles and instead of understanding the manager was raising her voice and causing a scene when there was no need for it, would never visit this store again!
October 2020 by Cathryn Butterworth
I visited the strore this week i was impressed and very pleased with the attentive and helpful service .The member of staff Lucy was extremely helpful and polite , Made my shopping experience to Next enjoyable look forward to visiting again very soon
October 2020 by Andrew Jones
On 2 occasions now I have been to collect a website order and been left waiting for staff to get my parcel for a ridiculous amount of time. On the first occasion there were 2 chatting. On this occasion they jusy seemed to be incompetently dordling while a queue of frustrated customers waited. As a consequence of this I was late to collect my children from childcare despite leaving work adequately early to wait.\\nJust very poor orgnisation.
September 2018 by Cherie Armour
Their clothes aren't great quality
September 2018 by james cairns
Good service
August 2018 by Shirley Falconer
Staff really pleasant but too few on tills.
April 2018 by E WW
I've always been a Next shopper but I feel the quality is not there any more. Was in Falkirk shop and every item I looked at was crushed as if just taken out of the boxes. Material thin and just did not merit the prices. On par with Matalan these days.
September 2017 by Linda Palombo
Clothes ok but sale items are just rubbish as I have never seen these on sale in their shops.
September 2017 by Audrey Mcknight
Good for clothes but not a lot of plus sizes
September 2017 by Peter Hendry
A bit pricey but a good selection of clothes
September 2017 by Vivien Fagan
Nice choice of clothing
September 2017 by John Gillespie
Good selection at good prices, friendly staff as well.
