January 2024 by jocelyn dalgleish
Visited Toolstation today around 3.45pm to get advice for a DIY issue regarding the sizing of a rawl plug. Unfortunately I didn't get the name of the guy who served me, but he was more than helpful and went above and beyond in his customer service skills. Wouldn't hesitate to recommend Toolstation, Falkirk- thanks again for the excellent friendly service :)
January 2024 by isobel robertson
Staff always very helpful and friendly everytime .
December 2023 by Megan Carlson
I was waiting to be served this morning and the young man Serving was talking to an older gentleman, instead of just nodding politely he intentlay listened and to my surprise gave a great reply, he also helped the genleman to his car, he came back in smiling which really touched me. He then proceded to serrve and although i didnt get him i listened as he treated the next customer with great service.Great job to the young man with longer hair, i do apologise i didnt get your name but great to see there are still people in the world who care.Amazing service
December 2023 by Amy Beaton
Fantastic customer service, staff are very helpful!!
December 2023 by Amy Marnock
Brilliant service, very helpful!
November 2023 by Craig Hendry
Staff are always very helpful! They know their products too, website said no stock but they go into the back and boom! Walks out with what I need. Good to blether to too, good team
November 2023 by Colin Burns
Always really friendly and approachable staff, covering trade and DIY.
June 2023 by June Davis
Extremely helpful staff. Go the extra mile.
January 2023 by alasdair cowan
Went in for basic silicon and expanding foam. Both choices out of stock. Tried another brand. Out of stock. Very poor. Went round the corner to Screwfix, got everything off the shelf.
December 2022 by Ken M
Great as normal, prices in shop catalogue are incorrect charged £10 more for the item than stated.
September 2022 by Keith Brown
Most staff are very helpful. Good range of products and competitive prices.
August 2022 by zbyszek K
Many thanks to Tom for professional help and time. He advised and found everything I needed.
August 2022 by Oleg Mirza
Several days ago I needed to fix my hiking gear. I went here and they recommended me a good glue. They did not have the glue specifically needed, but they tell me where to go and buy it. I am hiking happily until this day (:Thank you!
August 2022 by Ieva Petrauskait?
About a week ago, I was in here buying screws for a project. Andy helped me select the best ones, was very knowledgeable about the products they sell. Great staff!
August 2022 by tomasz fibig
Very good service. Edvin was extra helpful, would definitely recommend !!
