October 2023 by Margo Hardie
Just had advice from Megan for our 1 tr old lab Munro , who is really bad at pulling and also some nutrition advice ....she took time to explain and train us to help him ...she is absolutely awesome....thank you .
August 2023 by Nick Bower
Bit smaller than usual, but still a good selection
July 2023 by Lorna Peddie
I will never shop thier again, I was told so many different things, when trying to find a first pet for a child with additional needs 1 girl recommended a cage the other told me it wasn't suitable, so we went for the correct pen to be told we hadn't made our mind up and refused to sell me a geinue pig I am furious maybe the staff need to communicate better instead of treating customers like rubbish!!!
July 2023 by Natalie Jane
Very good experience this morning two lovely ladies on the counter which were very helpful and friendly when I was trying to find a puppy coat for my Maltese thankyou.
June 2023 by William Mason
Every time I go into the shop for fish they are always under treatment and not for sale. Total waste of time going for fish at this shop.
June 2023 by James Reilly
Great store with very friendly and helpful staff. They have a great selection of products.
May 2023 by Paul Abzdaws
Just popped in for a wander round for some puppy stuff?.spoke to Liam the store manager, got some very knowledgeable advice and advised to become a pets at home VIP member on the app for some great discounts and vouchers. Great service !!
May 2023 by Melanie Trainer
Went to get a guinea pig and the lady we with the blond hair was horrible to my mother as we have neutered males and we wanted a female to keep our other female company witch would of bought two but she refused and was very ignorant and aggressive she shouldn?t of been working we anyone especially animals she should be fired and have someone who knows how to deal with people i wouldn?t buy anything from the galashiels branch again we now go to edinburgh were the staff as so nice and not aggressive or rude
May 2023 by June Davis
Well laid out.very tidy. Easy to find items. Staff pleasant. Parking right outside.
May 2023 by jamareilly
Great store with very friendly and helpful staff. They have a great selection of products.
April 2023 by Sam Mackie
Went in for 1 goldfish and was asked how big our tank was, now that?s all well and good but when you?re standing in front of small tanks with hundred of fish in each one it?s a joke! Also sell cages that are far too small for guinea pigs and rabbits and the treats they sell for rabbits and guinea pigs have SEEDS in them!! Rabbits and guinea pigs DON?T eat seeds but they still sell them as ?recommended? for these animals!!!!
April 2023 by mandy little
Good selection of puppy products staff are friendly and sabina loves to do her own shopping there
February 2023 by Carol Byers
Well stocked courteous and well informed staff, easy parking.
February 2023 by Lesley Elliott
Lovely, friendly, helpful staff. I got what I needed with good advice from the staff on duty
January 2023 by Arlene Mcpherson
Went in to purchase a new goldfish and didn't have the best experience... The member of staff at the aquatic area was busy putting stock on the shelves and made it quite clear that I was inconveniencing her. Her colleague was already with a customer selecting fish and she said I'd have to wait. After about 10 minutes of waiting, she grudgingly got me a goldfish, as her colleague was still with the other customer. Maybe just a bad day, as she was busy, but I was also busy.... not the best experience and I'll probably shop elsewhere as a result.
