January 2024 by Andy Stewart
Knew I should have shopped online. £65 after an alleged 20% discount for a bed protector.Ripped off, could have bought similar If not better quality online.
August 2023 by Bri R
Spoke to someone over the phone then went up to look in person. Ended up showing me options available online. Mattress ordered and delivered to home. Would recommend, friendly and knowledgeable.
January 2023 by Walter Mclay
Clean and tidy,staff very helpful
February 2022 by Susan Campbell
Went to buy mattress for elderly dad. Staff were very helpful in choosing mattress & arranging delivery. Great price for a really good mattress.
January 2022 by Mary Walls
Helpful staff, pleasant experience
December 2021 by Iain Oneill
I ordered my bed over 2 months ago and never received any confirmation. 2 months pass and I chase it up. I'm promised a call back. 2 weeks later I chase it up again as I never received a call back. The manager advised me that I will no longer be getting the bed I ordered as they have fell out with the supplier. (If I never called, I'd have never found this out). I have been offered a similar bed (slightly cheaper) for the same price I'm going to be paying. Not even a complimentary pillow as a goodwill gesture. I never canceled the bed as I badly need it and it 'should' be delivered this week.
June 2021 by Nicole Mcgougan
I purchased my bedframe from here in december, knowing exactly what i was looking for when i went in to the shop but still the staff could not be any more accommodating. On arrival of the headboard i had a slight bit of damage to my head board as can be expected with busy deliveries after lockdown and the staff at the shop Karl, James and the warehouse member or staff who i have all spoken to were on this straight away to order a replacement for me and have continued to chase this up, nothing felt like it was too much for them. Any issue or query i have had they have had a great response time and made me feel like a valued customer , after moving into a house and dealing with a lot of different companies i have received all different levels of customer service but this has by far been the best, thanks !:)
April 2021 by Tracie Upton
New bed, slats snapped within 4 weeks, these were quickly replaced with spares....so they maybe know this is an issue.Mattress was cheap and it really shows.....and feels cheap.
April 2021 by A Dickson
There warranties are worthless. A grand on a mattress and I did me 2 years before it rolled and the top cover frayed. Supposed to be a 10 year warranty
March 2021 by Chris MacKenzie
I bought a bed before lockdown. 1 month later I haven't received any update regarding this.With a little prompt, the store manager gave us a call and swiftly arranged for a bed to be delivered next day. Outstanding Service
January 2021 by Vadim Mazur
v good
January 2021 by Davina Bright
Wonderful five stars *****
January 2021 by Joe McArthur
Bed shop in cumbernauld. Staff nice not too pushy. Good range of beds.
January 2021 by Lauren Campbell
5 star look forward to receiving my bed.
January 2020 by Curtis Payne
Staff were very friendly, big shop