November 2023 by Ferki Ferki
On Tuesday around 5:30 I walked in to the store to get an exchange on a tv I had under warranty, I went to the counter and met a not so lovely woman called Margaret, I told her my tv is under warranty and it?s broken so I need a replacement, she asked when I purchased the tv and I told her ?around a year ago? bare in mind my English is not great and she immediately said you don?t have warranty, I calmly said I have emails from customer service to show I am entitled to a replacement, she told me it?s out of warranty without even looking at the email. I then said ?can you please look at the email darling? she got offended I called her darling which in my broken English I understand it to be friendly. Anyway she continued being so rude to me and mocked my broken English, I asked for a manager and she claimed she was the manager and I?m not getting a replacement. In conclusion the for absolutely nothing, I am very unhappy about the customer service in there and will be reporting to Argos directly.
August 2023 by Mirza B
Very rude customer service. Went to go exchange a product ,the lady at the desk wasn?t exchanging it as it has been opened and was saying that it needs to be completely sealed and you?ve not sealed it right. The lady rudely behaved wouldn?t recommend to go to Forge Argos to exchange or return product
August 2023 by hasan
I would not recommend exchanging/returning a product here, very bad customer service.
June 2023 by Marie Young
Great shop staff are friendly and helpful
March 2023 by V MC
Horrible customer service. Sold me a faulty £1000 pc and when I returned it hoping for a raplacement in the condition it was sold to me they gave me the number for the wrong manufacturer support. The employee that I was dealing with needs to brush her hair and straighten her face.
February 2023 by Babs Hunter
I ordered a TV. and they didn't tell me they cancelled it cause couldnt deliver on time . no phone call or anything and they won't put my money into my account for 5 days . disgusted .
February 2023 by Kimberly Gibson
Fantastic customer service. Purchased a faulty laptop by Acer (Acer Aspire 3 17.3in i3 8GB 1TB Laptop - Silver) which was not resolved by Acers UK repair centre. Offered an exchange straight away and now have an excellent Lenovo laptop. 5*
January 2023 by hongyan wang
Worst Argos collection experience ever! You shouldn't have really given your customer such an impatient and straight face in the new year!
January 2023 by m bo
Wish I could give 0 star to this particular store, rubbish customer service and very rude and arugent manager.
September 2022 by Toolo Tube
The worst Argos brange in Scotland absolutely rubbish customer service and very rude and argunt manager. Bought it a gift box ? for my wife birthday but she didn't like the color and I went to asked them politely to exchange it for the different one they were Rufused to do it. As you can see on the photo has ever never been touched but they were saying know you might have sealed it yourself absolutely rubbish.
September 2022 by Fun Tube
The worst Argos brange in Scotland absolutely rubbish customer service and very rude and argunt manager. Bought it a gift box ? for my wife birthday but she didn't like the color and I went to asked them politely to exchange it for the different one they were Rufused to do it. As you can see on the photo has ever never been touched but they were saying know you might have sealed it yourself absolutely rubbish.
March 2022 by Andrew McInnis
briliant as always saved the day again
December 2021 by Mmatt Bbarr
Awesome friendly staff very happy and helpful
December 2021 by Matt Henry Barr
Awesome friendly staff very happy and helpful
December 2021 by Matty Barr-Mullan
Awesome friendly staff very happy and helpful
