July 2018 by Robert Jolly
Popped into this store while travelling home to purchase a few essentials, today 24th July at just after 1pm. Got home and started unpacking and while putting a pre-packed block of Pilgrims Choice cheese into the fridge, my eye caught the best before date stamped on the back. It was 19/06/18 which was 36 days ago. 5 weeks past the best before date is absolutely shocking!!! When I was in the store, I met a couple of my neighbours. After I discovered the date stamp, I went to their house and showed them the item. They told me they were not surprised as a friend of theirs recently bought a large amount of food for a local outdoor event and found many of the items were also past their date, although not as much as mine. I am not prepared to return this £2.00 item as it would mean a round trip of 18 miles and cost about £2.00 of petrol. I can live with a couple of days over the date, but this amount is not acceptable, and my complaint is going to the Food Standards Agency.
July 2018 by Helena Cochrane
Just called pharmacy and the lady could not have been more helpful 5 star service for a very busy place.
May 2018 by James Mullen
Nice store plenty of choice. Just watch their prices . Not always the cheapest in some items.
March 2018 by Janette Quinn
Delivery today was short of all frozen items I ordered. Delivery came just before 12 noon and I phoned just after 12 to report this. Was told by some female she would contact driver to redeliver so I gave them benefit and waited a few hours. Called back at 5pm and surprise surprise no one knew anything about it but most of the people who deal with deliveries were away but they would try to get someone to deliver tonight or contact me tomorrow morning which is of no good to me as I need some of it. Just had to cancel and request a refund but God only knows how long I will wait for that and now need to go somewhere for the items. Customer service absolutely horrendous considering how often I shop there.
February 2018 by Scott Chambers
Used the “Click and Collect” option for pick up at Robroyston. What an absolute farce! Normally I pick up at Bishopbriggs where you pull in, scan a barcode, and a few minutes later somebody brings out your shopping. Robroyston.....No! You park in the click and collect bay which is at the furthest possible point from the store, then discover that there is no way to alert staff to your presence. Had to take all three of my very young children out of the car, walk them right across the car park, and the had to wait for somebody at the kiosk to become free so that I could let them know I was there. Then had to wait an absolute age in store, before finally being escorted back out to the car!
This is the most inconvenient process, made worse by being located in the most inconvenient part of the car park. Robroyston, you should just pack in this “service” unless you can get it up to par with other stores.