I had a problem with one of the worktops I bought it was damaged at one end that we never noticed till it was cut and put on the other half was used for the sink and already installed I phoned the store think I would need to pull it all back out but I spoke to Paul one of the managers he was amazing and sorted me right... read full comment
October 2023
Great big store staff can be very helpful only down part to the shop is the self checkout card payment only who’s idea was that should be card and cash payment at self checkouts not everyone pays with card and putting you’re staff under pressure as the checkouts cause some customers will refuse to use self checkouts... read full comment
October 2023
Nobody to give advice. Asked and told to wait in the aisle, waited 30mins, nobody showed up. Terrible customer service.Shops fine if you know your stuff but don't expect help otherwise
We look forward to welcoming you in store at B&Q, your local Glasgow DIY store. Explore our huge range of DIY products, hardware and tools or browse your Glasgow garden centre. Most of our stores also offer a range of services including key cutting, free timber cutting and tool hire. Please continue to observe current social distancing guidelines, including wearing a face mask in store.