October 2023 by Zach Luo
Only one clerk here and no clear instructions. Bad experience
October 2023 by zhijie zhao
The tellers of the Bank of China in the UK are all a group of related accounts who only work for money but not for work. International students are advised to apply for local bank cards when they are abroad. The service and convenience are very different.
March 2023 by Frank Guo
(Translated by Google) work at 10 o'clock(Original)10???
April 2022 by James Mole
Robot incredibly friendly but not many staff about
November 2019 by è?¡?æ??
(Translated by Google) Bank of China is really too junk, I canâ??t do it for my brain.
October 2019 by Craig Annison
An absolute terrible bank, almost lost the house I was buying due their constant delays. The online system is a joke, if you require to do something like change a direct debit or update personal details you actually need to go to the branch directly or send a letter (not email) to the bank if you can't go. Calling is no help at all, they can't do anything over the phone, again your told to go to the branch.
August 2019 by Wsmj koay
The service is so bad and so slow. Waited for 45min and still waiting. Is not even busy just 4 people's in front of me. What a joke
March 2019 by cl 63
The service in this branch it terrible. They is no customer service. They just dont care! Bloody discrace to the chinese community!
January 2019 by Warda Rafiq
rubbish customer service