August 2023 by Patricia
This branch is got to be slowest place ever ? three desks & only if lucky two open , this is a small branch area not that big for all standing waiting for service or even privacy, also times are rubbish for when you work all week, not everyone wishes to be online but also needs to go into branch , shuts at three ?
April 2023 by Jim Cooper
David Ralston was very helpful a d understanding when opening my mothers account on office had plenty of time for me and my mum very pleasant manager
March 2023 by Google user
The male staff was extremely rude to my relative and myself when putting cash to the machine. He lectured us about being incompetent of putting cash into the machine, even thought we were going to straighten the notes. He then proceeded to lecture me to keep my notes from folding, in my wallet. He made the situation even awkward and we felt uncomfortable and frustrated because he didn?t even apologised he just walked back to his office and grabbing my money from my relative hand without asking for permission to touch our money. Fortunately, he gave back my money but during that situation I was in disbelief because of his unprofessional behaviour and actions towards us in the store. As well as I do not know why he has a reason to come out of his office when we already know how to put money in a machine. Honestly, will not be coming back to this bank of Scotland branch again due to the staff unprofessional and disrespectful behaviour.
February 2023 by Emily Wong
The male staff was extremely rude to my relative and myself when putting cash to the machine. He lectured us about being incompetent of putting cash into the machine, even thought we were going to straighten the notes. He then proceeded to lecture me to keep my notes from folding, in my wallet. He made the situation even awkward and we felt uncomfortable and frustrated because he didn?t even apologised he just walked back to his office and grabbing my money from my relative hand without asking for permission to touch our money. Fortunately, he gave back my money but during that situation I was in disbelief because of his unprofessional behaviour and actions towards us in the store. As well as I do not know why he has a reason to come out of his office when we already know how to put money in a machine. Honestly, will not be coming back to this bank of Scotland branch again due to the staff unprofessional and disrespectful behaviour.
August 2021 by Maggie
Very terrible and poor customer service!! One of male staff is really rude every time, even you asked for a receipt, he ask you back " why you need a receipt??" That is so ridiculous!!!
August 2020 by Shahid Hameed
Went today to obtain something for my savings account. Was very impressed by the customer service received by Steven. Definitely alot better than other branches!
June 2017 by Ian Richards
Helpful staff
