The staff were rude and extremely unhelpful, said “no” to all my questions instead of telling me what my options were or helping me find other solutions. I had been in before asking about the same issue and was told different things on different occasions.
April 2023
Been most of bank of Scotland branches and the customer service from this branch are most cold, disrespectful and unprofessional.
February 2023
The staff here are extremely racist and not understanding. Really disappointed. The manager should reconsider choosing staff!
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.
To find out what accessibility services are available in your local branch, search for it in our branch finder.