Terrible customer service. My son tried to pay a cheque in at the teller and was told he had to use the machine after queuing up. My son needs extra support and was refused this by the teller and manager both. Disrespectful and awful branch.
January 2023
The BOS are clearly skint and don't seem to prioritise the Shawlands branch at all. Extremely understaffed and always queued no matter what time of the day. Albeit some of the staff are friendly the place is basically falling apart and it can take 20 minutes to complete the simplest of tasks.Need some regional managers... read full comment
October 2022
Extremely rude and unhelpful tellers, have had a terrible time with them both times I've used this branch.
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