November 2023 by Mary Fitzpatrick
Terrible customer service. My son tried to pay a cheque in at the teller and was told he had to use the machine after queuing up. My son needs extra support and was refused this by the teller and manager both. Disrespectful and awful branch.
January 2023 by Bashar Safa
The BOS are clearly skint and don't seem to prioritise the Shawlands branch at all. Extremely understaffed and always queued no matter what time of the day. Albeit some of the staff are friendly the place is basically falling apart and it can take 20 minutes to complete the simplest of tasks.Need some regional managers in to give this place a spruce and sort things out asap... or just stick to Barclays.
October 2022 by Jo Vial (Vialjo)
Extremely rude and unhelpful tellers, have had a terrible time with them both times I've used this branch.
April 2022 by Spo Tify
The Old white granny teller with glasses and white hair has no respect or manners in how to speak to customers farran I think her name is. Basically you?ll receive full customer service if you are not a young asian male
February 2022 by William Bain
25 mins if my life wasted I will never get back. Same story too many times.1 Teller working,Other staff chatting away.Auto pay in machine broken again.Other customers gave up and left before meI despair this Shawlands branch.Customer service ? Not.1/5
July 2021 by hEyes1000
Seriously unhelpful give us your money nii oh w get out we don?t like the way u look
July 2021 by Mags
Great and friendly bank
January 2019 by Stephen Sharp
Utterly inept and woefully incompetent
October 2018 by Cyril C S
Great branch.
August 2018 by Leanne Farrell
Always a queue and minimum cashiers available. Loads of staff walking about asking how they can help!!!! By having more cashiers for a start.
June 2018 by Cyril Chennithala Sebastian
Great branch.
July 2016 by Christina Kitson
Amazing kind people treat you with respect
March 2016 by gary fraser
Great people