January 2024 by Iwan.k.s
Impeccable, very professional and helpful staff. Best customer services.Thank you so much
December 2023 by Iakovos Iakovou
The worst experience you can possibly have with a bank. They literally allow people to steal right out of your account and then shrug their shoulders. It?s simple, with Barclays, you lose money
November 2023 by Hannah Tuwor
Very friendly staff. Nidhi very nice lady.
November 2023 by Jake Murray
Whilst I am a former customer of Barclays and I have my own opinions about them, the reason I was here was to use the cash machine and it was free to use and it's right in an ideal location of Glasgow so I could withdraw cash whenever I needed to.
October 2023 by Emma Caraman
Absolutely Rude racists staffs, they treat you like a garbage in this bank staff are very rude and unhelpful. They do everything to reject you and they just pretend they are helpful. The woman named Lorraine who is responsible for cash seem that she has miserable life and can not handle her job and she take it out on customers. Her attitude was disgusting very rude and unhelpful when I told her why she is not being nice she threw the card machine on the table. This woman needs therapy sessions not fit to work full of complex.
October 2023 by shereen s
Only one person serving behind the counter with a very long queue, yet there is so many staff on the floor. Waited nearly 40 minutes.Was back in this branch again today. The girl serving at the main entrance. Was so rude and unhelpful. Didn't answer my query.
October 2023 by Patricia Ford
We had an appointment on Tue. 10th Oct?23 at 11: 30 with Mrs Manprett Hiran. I won?t go intodetails but the lady was excellent. Explained everything so well. She was able to answer anyquestions we had. An asset to your bank. We came away assured.
September 2023 by Charles McCallum
I have banked with Barclays for over a decade business, and in the last year, I have wasted over 23 hours either on phones or on their App with people who can't pronoun my name or keep telling me I am virtual business, all speaking their name with the same automated message, I know their KPC team is in another country and they aren't, don't care if they lose small businesses, but at least tell you because the torture and harassment, I have complained to the ombudsman which is bull anyway, if anyone else has had this experience, please note, that the people in branch who know me by name couldn't be nicer, unfortunately they can't assist, genuinely hope no one else has had to go through this and Barclays board gets took to task on poor service and cheap labour I can't believe it's came to writing review in order to get anyone to listen
August 2023 by ian 555
What kind of bank shuts at 3pm and doesn't keep money in its tills, Barclays.
August 2023 by Christine Kirtley
Absolutely diabolical. Went in on Wednesday to pay money onto my card. I put £1800 into the machine. The machine crashed and swallowed my money. I spoke to a member of staff who said they would sort it out and phone me. Not a soul has phoned me. Only £1080 has been put on my card. I phoned Barclays today who said they would contact the manager to look into this. Yet again I haven?t heard from anyone. This is absolutely ridiculous there is £720 of my money missing and no one is replying. The bank was severely understaffed when I was in on Wednesday. I live in Lanarkshire so I?m not making another 40 minute trip out my day to stand about and wait to be served. Can someone get back to me as soon as possible. It?s absolutely ridiculous I?ve had to actually wait this long. Check your cameras and you will see I put a lot more than £1080 into my account. I want this looked into or I will contact the police. It?s theft.
August 2023 by Caesar Kennedy
Barely any staff working. Long ques and when staff are in the stand around looking instead of helping customers. Stop hiring these young people without customer service experience and 0 work morale.
June 2023 by Rosie Cro
With thanks to Nidhi, who was an absolute star helping out with a money transfer that was unexpectedly urgent. She put the customer into customer service, and we're grateful for the assistance.
April 2023 by Mmd123 King
They are making it so so so complicated just to speak to them over the phone OMG had to wait 30 min
February 2023 by Concerned Citizen
Barclays closed at 7 pm, a few years ago but have now reduced their hours to 4:30 pm. I broke my phone. Couldn't transfer money between accounts using the app, walked five miles and was three minutes late. I would have had to go hungry if not for my network of friends for they refused me access to the machine. A teller, a horrible woman in her early fifties, too many sunbeds, wears glasses, came out lit a cigarette and advised me to go to a nearby soup kitchen. "They'll entertain you."
February 2023 by Patricia Ferguson
Your female staff in your not anymore personal banking window is an absolute disgrace of a woman bad attitude very unfortunate and no empathy absolute horrible woman on the business section with the long dark hair and blue top horrible nasty woman