January 2024 by Fraser Mcdowall
We went to Egypt on 23/122023 and returned 4/01/2024, we were told it was a 5 star hotel the Jasmine spa hotel the hotel wasn?t even a 2 star the rooms were filthy to the extent I wouldn?t let my dog stay there, I have plenty of pictures of the filthy room the mattress was all blood stains and really filthy the curtains were so dirty we had to use tissues to open and close them, to get clean bedding and towels we had to pay the house keeping £20, or we didn?t get any clean stuff for the room and the agent for easy jet also had to be paid to help us, most people from the UK ate boiled eggs and bananas the whole holiday as all food was inedible unless you liked mashed potatoes and curry from the night before avoid this hotel barrhead travel had no right in sending us there I?m down to 8 and a half stone in weight with not eating for 10 days I would like to think we are due a refund as soon as our health recovers we will go into Barrhead travel to complain directly
January 2024 by jane hunter
I booked my holiday to Egypt for over Xmas and new year I was told all the hotels in Egypt are the same but this wasn?t the case it was the worst holiday of my entire life the hotel was so dirty the food was disgusting I only got back 3 days ago and I am still ill in bed with malnutrition I wouldn?t let my dog stay in the hotel they put me in it was certainly not a 5 star I would struggle to give it 1 star I tried to get home but nobody was willing to help me I am devastated and want a refund for the stress and disgusting holiday that was supposed to be the best holiday of my life to Egypt that I never got to see
January 2024 by stephanie smitg
I visited Gordon Street on Saturday 6th January just to have a look at a holidays. Let's just say first class customer sevice I would give them 10 ? star's. Experience was just amazing. Staff where truly amazing, very friendly with lots of knowledge and patience. I booked my dream holiday within 10 mins from start to finish. Absolutely over the moon. Please visit this branch ASAP to book now. Stephanie Smith ???
January 2024 by Mark Watson
I would never book with Barrhead Travel again.The last time I booked 2 holidays with them was 2010 and haven't booked since.I booked 2 holidays to Majorca and Benidorm and after I booked them I discovered both holidays a lot cheaper with the Holiday And Flight Centre in Hamilton and since then most years I have asked for quotes on holidays and still find them more expensive than the Holiday And Flight Centre and even Stewart Travel.I honestly don't get the so called reputation they seem to have ?I know others who don't book with them either for the same reason.I personally believe they are that large a company - like a certain car dealer that they just don't care.
December 2023 by gordon downing
Excellent service love the holidays louise booked for us. Already booked our next holiday with Barrhead Travel
December 2023 by Chris Baguley
I have used Barrhead for many years now and have never had any problems with them. They answer the phone much more rapidly than most companies and are always friendly, helpful and efficient.
December 2023 by Alexander McTurk
Victoria Garbutt at Barrhead travel arranged the trip of a lifetime for me. A multi stop bespoke tour of Southeast Asia. I hadn?t fully understood what Victoria has actually done until I got to the first destination and moved between, with the excursions and various hotels. Absolutely flawless. I was fully prepared for something not to go to plan, such as life? but I knew if some thing went wrong I would be in safe hands. Victoria is my go to person for any travel and I know it has become popular to be ?the bespoke travel agent? but with the backing of Barrhead Travel and the combined knowledge of the team, it really helps me make the most of any time off I have without worrying if I have made the right choice of hotel, or my timings are correct etc. Thank you so much once again! Alex McTurk
December 2023 by Ann B
First class experience booking our Disney and Universal trip with Barrhead. Natalie was fantastic really listened and gave excellent advice on the best hotels and duration in each resort. Would highly recommend using Barrhead!
November 2023 by winnie Henry
Jacqui was so knowledgeable about cruises and certainly went above and beyond to ensure we got the right fit for us .
November 2023 by Janet Jamieson
Excellent customer service, help & advice from Louise with booking our cruise.
November 2023 by Jillian Stewart
Can?t wait for our New York trip. Barrhead travel hits the spot again.
November 2023 by Matthew
I recently used Barrhead to organise and book a large long haul family holiday and the service was brilliant from start to finish and took away all the stress and hassle of organising such a big group holiday. I was dealing directly with Frank who was fantastic and helpful throughout the process and always available to answer and queries or questions we had. I will not be hesitating to use Barrhead again in the future.
November 2023 by Matthew Ghent
I recently used Barrhead to organise and book a large long haul family holiday and the service was brilliant from start to finish and took away all the stress and hassle of organising such a big group holiday. I was dealing directly with Frank who was fantastic and helpful throughout the process and always available to answer and queries or questions we had. I will not be hesitating to use Barrhead again in the future.
November 2023 by Shona MacKenzie
Fiona at Barrhead Travel couldn't have been more helpful. She made booking a once in a lifetime trip with many different steps, internal flights etc very easy, even when we had to change a flight at the last minute of booking. We can't thank her enough, she's been great to deal with.
November 2023 by Michael O'Neill
We have now used Barrhead travel and Louise O'Lone to book four river trip cruises and the service has always been excellent. Louise is friendly , helpful and very efficient. She has also offered great advice about hotels and transfers.
