October 2023 by Dianne Galt
My daughter spent £500 on new lenses for her frames and new contact lenses, still 4 weeks on and nothing, made another appointment which they said she didn't have, then said there were no lenses for glasses, DO NOT RECOMMEND THIS PLACE OR BLACK AND LIZARS
December 2022 by Vas
Popped in to see about some prescription sunnies. Megan was very informative and helpful and she kindly re-aligned my current spectacles while I was there. Top service.
March 2022 by Subhan Din
Good Optician but I have recently had an issue with them.My glasses arm is close to falling off and I keep repeatedly phoning them to ask how much it would cost to repair it before it falls off for them to decline the call or even pick up the phone and immediately hang up. I tried also to go in person and they refused to see me since it?s appointment only due to COVID-19.I just want to enquire about the cost of an arm repair and they have made things so much more difficult than it has to be. I have been going to this optician for almost 12 years and there has been a massive decline in customer service since this pandemic has begun. Seriously considering switching opticians due to this bad experience.As most folk with glasses will know, there is nothing more annoying than having the arm of your daily spectacles falling off and for one not to be able to see properly until such a time as they were fixed. Additionally, myself being a student; cost is very important to me since I am constantly living on a budget and by not being able to know how much the cost of repair is is really irritating.Not happy.Otherwise, this optician is great, as I previously said, I have been coming here for 12 years and it?s only the recent difficulty with customer service and getting in contact that has really wound me up.
February 2022 by Soular Power
Absolutely a first class service, could not have hoped for any better for my first pair of prescription glasses. 5 stars+ !!
July 2021 by Jackie Mcfaul
Every 6 months I visit Fenwick rd black and lizars and see Dr Gupta who is a saint.Ive got a lifetime phobia of any one near my eyes.but he is very calm and makes things easy
March 2021 by Brian Cairns
Andrew Mostyn (Optician) was great. Incredibly thorough and a good communicator at explaining the process and results.
March 2021 by Jason McGrinder
Great company. Liz helped repair my glasses despite me turning up with no appointment. Thank you.
September 2020 by Richard Sedorski
Previous to my last review I was phoned by the practice manager who remedied the last mix up got very thorough eye test and was treated extremely well by Andrew and Stewart and other staff members would 100% recommend them.
August 2020 by NicholasT-81
Excellent care despite the difficulties of covid. Professional and caring response to emergency. Exemplary in every way.
June 2019 by John Verrot
Andy here is amazing, very thorough and meticulous. The kids come here as well and puts them at ease with all the tests. The other were great with helping choose frames as well.
March 2019 by Holstein Mboza
Great contact lenses. Thanks.
October 2018 by Christopher Howat
very nice thank u x
