January 2024 by Ian Macfadyen
Prompt ,courteous ,friendly and efficient service.
January 2024 by Brian Baker
I visited the store on Monday with glasses which had a broken frame. Fortunately l had been able to recover the lens which dropped out undamaged. Your staff member Lynne 3250 was able to explain my options clearly. I chose to buy the display frame and she was able to provide me with a as new pair of specs in minutes. I have never enjoyed better service and all done with friendly manner too.What an asset you have in Lynne.Brian Baker
January 2024 by Andrew Murray
I think the optician didn?t really know how to assess my problem and sent me to the hospital despite a normal retina scan that I paid an extra £50 for. And I?ve never been given a copy of the scan nor a report nor does it seem to get into your health records. Bit of a waste of money getting it.
December 2023 by Heather Sutherland
Everyone is very friendly, efficient and give great customer service
December 2023 by Sandy Cameron
The level of service that I receive from the staff especially Morag is absolutely fantastic. I mention Morag in particular as she goes above and beyond to help and give a first class service. David is another one and I can't remember the names of other staff.
December 2023 by Sheila McLellan
Staff very friendly and welcoming. Made me feel at ease. Very good at explaining the processes
December 2023 by Aileen Paterson
Staff were very polite and helpful. Got detailed explanation when asked questions.
November 2023 by Elizabeth Laughland
I find the staff very professional and helpfull, nothing is to much bother.
November 2023 by Karen Hamilton
Fabulous visit to opticians this week. I was looked after, very professional and unexpectedly had a great laugh. And I got a beautiful new pair of glasses ordered. Highly recommend visiting the team. Special thanks to the optician Hannah and to David for helping me choose and order my specs.
November 2023 by Margaret Webster
I had an exceptional visit to the optician! From the first call to the lovely receptionist for an appointment to walking out the door, I felt completely at ease. The optician's welcoming and kind demeanor, coupled with top-quality equipment and service, make it my go-to place.Discovered I had been suffering from dry eye without realizing it until I started using the prescribed ointment. Grateful for the relief and newfound comfort.
November 2023 by Tony Ellis
Staff are very friendly, we were met and shown to the waiting area, didn?t have a long wait until the tests started. The explanation of the tests were clear and we felt we were in safe hands. The optician was brilliant, answered all my questions and concerns. The main thing I suppose it didn?t seem like I was being rushed and just the next person to be seen !!!
November 2023 by Nicholas Harrington
Unfortunately, I had a detached retina in May which required surgery. My eye sight is poor in that eye. Boots have been excellent throughout the whole ordeal and they have spent a fair amount of time with trials of different lenses. I appreciate what they have done for me.
November 2023 by Lynn Hamilton
David was great throughout my appointment, he was so attentive and spent time with me choosing my frames. He was really helpful and friendly
August 2022 by Google user
Great service from David in retail. Optician took great care to explain in detail my eye condition, its the first time ever i can see great. Now at distance and close up. Thanks to all the team . Also i got my 3 pairs of glasses made in just 5 days. SUPERB. The only thing i wasnt happy about was there was no proper cleaning cloth with my 2 pairs of oakly. Yes they come in a bag. Which might be the ckeanung cloth. But it doesent do the job properly. Thats not boots fault. More oakley. Maybe boots could have added a cleaning cloth. Anyway thats the only small niggl\\nDouglas
April 2022 by Douglas Ferrie
Great service from David in retail. Optician took great care to explain in detail my eye condition, its the first time ever i can see great. Now at distance and close up. Thanks to all the team . Also i got my 3 pairs of glasses made in just 5 days. SUPERB. The only thing i wasnt happy about was there was no proper cleaning cloth with my 2 pairs of oakly. Yes they come in a bag. Which might be the ckeanung cloth. But it doesent do the job properly. Thats not boots fault. More oakley. Maybe boots could have added a cleaning cloth. Anyway thats the only small niggl\\nDouglas
