July 2022 by John Perry
Staff are rude and argumentative. They clearly don?t care about whatever situation you might be in. Don?t waste your time or money here. Pharmacy is the worst.
June 2022 by ???
I felt so upset today because I think I came cross discrimination from a female staff in the boots in Charing Cross Glasgow. I was going to collect my prescription, and a old lady served for me.I said I would like to collect my prescription, and showed the text from online pharmacy to her. She couldn?t find my parcel, and asked my order number several times. I told her that it?s probably because that?s prescription, and she suddenly went furious.She yelled at me:?I asked you whether it?s from boots online doctor, and you said yes! Go to that queue and wait there!? , and she pointed out that queue very rudely.I re-think this experience, and probably misunderstood ?doctor? to ?order?. But, it?s no need for her to be that rude. I waited in the prescription window at the very beginning, and it was she that asked me to go other window. I also showed her text and repeated that I would like to have prescription.It?s no need for her to be so angry because i didn?t waste her to many time.
May 2022 by Chelliah Karthik
Absolutely terrible staff who knows nuts about treating a customer. They were rude, least bothered to answer my questions and literally waiting to shut the shop and get home.(I want 5 mins before closure time). Boots, please teach some decency to your staff who worked on 27/04/2022 at 5 pm(except 1 lady who was good ). My concern was a old lady and an asian guy . Not sure what their names are
March 2022 by Atal Srivastava
Very extremely disappointed with the service. Careless Staff- Hamid Pharmacist ( Boots 494 Sauchiehall street) and when express anger on the incompetency, rudely refused to provide meds in future as well.
October 2021 by ajay kharde
Went to collect my order. Met rude store assistant , Carole. She told that we never do delivery here. Other lady was helpful. And managed to get my delivery somehow. They don't know nature of work , services they are providing.
July 2021 by Amy Brain
It is a shame to write a negative review as the staff are usually lovely. But this morning, a member of the pharmacy staff was very rude and short with me on the phone. I understand that they are very busy, but I was very polite and understanding of this. I feel the way I was spoken to was unacceptable. Not pleased. I will be getting my prescriptions sent elsewhere from now on.
July 2021 by Jude Stewart
Wow, the staff here are usually lovely but I witnessed some rude and aggressive "customer service" towards an Asian man who was asking completely normal questions and l confronted said staff member. The man thanked me. Really bad attitude and possibly racist.
July 2021 by Nicole Mcmanus
Boots need to bring back more staff , stood waiting at the self scanners whilst the machine wanted to verify my age for the product being bought , no staff at front of shop , we need people to serve the public , not machines !!
August 2019 by Chris Thomson
Store virtually everything to do with Grooming or Health. Helpful staff.
August 2019 by Mike Rouse-Deane
Really helpful staff though really tiny and didn't really feel like a Boots as the shop looked a bit tatty.
August 2019 by Bittner Barni
Went there at 5:25 they were closed already!!
August 2019 by Mr. Ahmed Alhashem
Great pharmacy.
July 2019 by Linzee Coffield
Such a shame to write a negative review as the staff are normally so lovely and friendly but this morning i encountered such a rude sales assistant. I was in the queue waiting (on a call but nevertheless available to be served) and she proceeded to try and serve people behind me (luckily the girl behind me was nice enough to allow me to go instead of her). She then served me with such a rude attitude; no apology, no thanks and left my purchase so far away i had to reach over to retrieve it. Hopefully she's not a permanent member of staff at this branch otherwise i'll be going to another branch. Maybe a job role not serving customers would be more suited for this woman.
January 2019 by Michelle Verster
The team here are amazing they know how to be fast with my prescription due to my aniexty and speak me through everything I dont know what other people promblems are with there negative comments
December 2018 by Ian Campbell
Great customer service here today, the team couldn't have been more helpful.
