December 2023 by Vicky Anderson
Phoned to see if my prescription was in ,the woman who answered the phone would not listen to what I was asking her about my medication!She was a very rude person. She could not get me off the phone quick enough !
November 2023 by Christine Mcleod
always so friendly , especially in west end !!lovely staff , always there is need anything that they can help with and deliver customer care above and beyond expectation.well done to all the staff
October 2023 by Jasmine Sutherlan
staff has poor attitude
September 2023 by Graham McDonald
Great service
May 2023 by Aadam
A pharmacy closed during lunch. Nice ?
January 2023 by akj01
Always first class service - I have used this boots for years!
March 2022 by only me
The staff in here frequently change and it can make all the difference with service. Mostly fine and very professional, but today's trip was ruined by an older grumpy woman with attitude who took my money but couldn't muster the effort to offer a receipt. When i asked for it she barked "I asked you that". Stop lying now, and cheer up. We both know you said no such thing.
March 2022 by Jade
The woman behind the counter was an officious jobsworth to say the least. Pathetic. I certainly won't be going back there. Wish I could give zero stars!
August 2021 by Cathy Mcferguson
Terrible service. Staff never actually willing to help and give you attitude if you ask a question or if they?re simply not in the mood.Orders take forever to arrive. They tell you 2 days and a week later you?re still waiting for it AND they are of no help when you try to figure out what happened.Would not recommend going there, waste of time and energy, and service is terrible !
August 2021 by Jade Jordan
The woman behind the counter was an officious jobsworth to say the least. Pathetic. I certainly won't be going back there. Wish I could give zero stars!
July 2021 by Allison Hope
The staff here are professional, friendly and helpful. Shelves are always well stocked, and I never have to wait long for my prescription. I am reassured by the protective measures they have put in place to keep us all safe during this pandemic. Always helpful, always pleasant, great service - thanks folks, its much appreciated xx
July 2021 by Sukhvir Dhillon
Extremely helpful staff who have been going above and beyond during the pandemic. My prescriptions are always ready on time. Keep up the great work. Best Pharmacy in the West End.
July 2021 by Kim Khaos
Please note that prescriptions and behind the counter products are not available between 1-2pm. This is not listed on the opening hours and I had a wasted journey!
July 2021 by Keith Boyle
Been going to boots on great western rd for years now for prescriptions! Staff have always been nice and can?t help enough!
September 2018 by Neil Robson
I am afraid I am with the other dog owners. I suffer from chronic back pain and as walking can aggravate my condition i try to kill 2 birds with one stone and walk my dog at the same time as doing things like collecting prescriptions. I was again told off yesterday for carrying our small dog in while dropping off my prescription. I really cannot see the harm if you are carrying your dog. The person behind the counter said it was because of allergy sufferers, as an immunologist i am not sure if this holds much water to be frank.
